HVAC Maintenance Technician

Sansone-Air-Conditioning,-Plumbing,-; West Palm Beach (FL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

Training opportunities

Team environment

Advanced tools

Meaningful impact

Job summary

Sansone-Air-Conditioning,-Plumbing,- is seeking an experienced HVAC Maintenance Technician to perform preventive maintenance, diagnostics, and service calls on residential HVAC equipment.

You will build trust with homeowners, explain options, and collaborate with dispatch teams to ensure an outstanding customer experience. Ongoing training and career growth are provided.

Qualifications

• Experience servicing residential HVAC systems.
• Strong knowledge of local HVAC codes and industry best practices.
• Commitment to ongoing professional development, including NATE certification.

Responsibilities

• Perform preventive maintenance, diagnostics, and service calls on residential HVAC equipment.
• Troubleshoot heating and cooling system issues and recommend effective solutions.
• Build trust and rapport with homeowners through exceptional customer service.
• Ask thoughtful questions to understand customer needs and lifestyle preferences.
• Educate customers on system performance, repair options, maintenance agreements, and financing solutions.
• Consistently achieve and exceed individual performance and revenue goals.
• Present yourself professionally to generate referrals and repeat business.
• Collaborate with customer service representatives and dispatch teams to ensure an exceptional customer experience.
• Maintain a clean, organized work environment and properly stocked service vehicle.
• Participate in training programs, team meetings, company events, and professional development opportunities.
• Mentor and support apprentices and less experienced technicians.
• Complete all required paperwork, invoices, timesheets, and service documentation accurately and promptly.

Skills

HVAC maintenance

Diagnostics

Troubleshooting

Customer service

Communication

Education

NATE certification

Job description

HVAC Maintenance Technician

Join a Team That Invests in Your Success

Are you an experienced HVAC professional who takes pride in delivering exceptional customer service and technical expertise? We're looking for driven, customer-focused HVAC Maintenance Technicians who are passionate about helping homeowners stay comfortable year-round.

In this role, you'll be part of a high-performing team dedicated to providing outstanding service, building lasting customer relationships, and identifying solutions that best meet our customers' heating and cooling needs. If you're looking for a company that values growth, rewards performance, and provides ongoing training and development, we'd love to meet you.

What You'll Do

• Perform preventive maintenance, diagnostics, and service calls on residential HVAC equipment.
• Troubleshoot heating and cooling system issues and recommend effective solutions.
• Build trust and rapport with homeowners through exceptional customer service.
• Ask thoughtful questions to understand customer needs and lifestyle preferences.
• Educate customers on system performance, repair options, maintenance agreements, and financing solutions.
• Consistently achieve and exceed individual performance and revenue goals.
• Present yourself professionally to generate referrals and repeat business.
• Collaborate with customer service representatives and dispatch teams to ensure an exceptional customer experience.
• Maintain a clean, organized work environment and properly stocked service vehicle.
• Participate in training programs, team meetings, company events, and professional development opportunities.
• Mentor and support apprentices and less experienced technicians.
• Complete all required paperwork, invoices, timesheets, and service documentation accurately and promptly.

What We're Looking For

• Experience servicing, maintaining, and troubleshooting residential HVAC systems.
• Strong knowledge of local HVAC codes and industry best practices.
• Commitment to continued professional development, including NATE certification and ongoing training.
• Valid driver's license with a clean driving record.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• High level of integrity, professionalism, and customer-focused service.
• Ability to build strong relationships with customers and team members.
• Self-motivated, goal-oriented, and eager to continuously improve your technical skills.
• Positive attitude and ability to thrive in a fast-paced environment.
• Competitive mindset with a strong commitment to team success.
• Dependable, flexible, and committed to delivering exceptional results.

Why Join Us?

• Competitive compensation and performance-based incentives
• Ongoing training and career advancement opportunities
• Supportive team environment
• Industry-leading tools, technology, and resources
• Opportunity to make a meaningful impact for customers every day

If you're ready to build a rewarding career with a company that values expertise, customer service, and professional growth.