HVAC Service Technician

GoHero Home Services LLC; Knoxville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Life

AD&D

Short-term disability

Long-term disability

Critical illness

Hospital indemnity coverage

Paid holidays

Paid vacation

Ongoing training

Team-oriented culture

Job summary

GoHero Home Services LLC in Knoxville, TN is seeking an experienced HVAC service professional to diagnose, service, and repair residential systems with a customer-first approach. You will educate customers, follow safety codes, and work with industry tools to deliver high-quality, efficient service on every job.

This role emphasizes safety, integrity, and teamwork within a supportive, values-driven culture that rewards expertise and reliability.

Qualifications

• 2+ years of residential HVAC service experience preferred.
• EPA Certification required; NATE certification a plus.
• Ability to lift 50–75 lbs and work in tight or elevated spaces.
• Strong communication and customer-focused attitude.
• Commitment to safety and delivering high-quality service.

Responsibilities

• Diagnose, service, and repair residential HVAC systems with a customer-first approach.
• Educate customers on HVAC issues and solutions without applying sales pressure.
• Follow safety protocols and industry codes while maintaining a clean workspace.
• Work with top industry tools and technology to streamline each job.
• Collaborate with your team to ensure high-quality, efficient service.

Skills

Customer service

Communication

Safety awareness

Job description

Description

Why Join Our Team?

• Comprehensive benefits: 401(k), medical, dental, vision, life, AD&D, short- and long-term disability, critical illness, accident, and hospital indemnity coverage
• Paid holidays and vacation
• Ongoing training to develop your skills and advance your career
• Supportive, team-oriented culture built on integrity and accountability

What You’ll Do

• Diagnose, service, and repair residential HVAC systems with a customer-first approach
• Educate customers on HVAC issues and solutions without applying sales pressure
• Follow safety protocols and industry codes while maintaining a clean and professional workspace
• Work with top industry tools and technology to streamline each job
• Collaborate with your team to ensure high-quality, efficient service

What We’re Looking For

• 2+ years of residential HVAC service experience preferred
• EPA Certification required (NATE certification is a plus)
• Ability to lift 50–75 lbs, handle ladders, and work in tight or elevated spaces
• Strong communication skills with a professional, customer-focused attitude
• Commitment to safety, integrity, and delivering high-quality service

Ready to Join a Company That Values Expertise and Teamwork?