HVAC Lead Installer

ZipRecruiter; Northbrook (IL); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a small family-owned HVAC shop that has been a community staple for 35 years! As a Lead Mechanic Pro, you'll provide exceptional heating and air conditioning installations while supervising a team of installers. This role offers a unique opportunity to grow your HVAC technical skills in a supportive environment. You'll be responsible for ensuring high-quality installations, troubleshooting systems, and maintaining excellent customer service. If you're passionate about HVAC and want to be part of a tight-knit team that values its employees, this position is perfect for you. Embrace the chance to make a difference in the community while advancing your career!

Qualifications

• Must have a valid driver’s license and EPA Universal Refrigerant Handling License.
• Ability to lift/move heavy objects and work in loud conditions.

Responsibilities

• Supervise the work of other installers and ensure timely job performance.
• Troubleshoot residential and light commercial HVAC systems.

Skills

Mechanical Aptitude

Customer Service Skills

Communication Skills

Troubleshooting Refrigeration Cycle

Installation of HVAC Systems

Operating Hand and Power Tools

Duct Design and Installation

Advanced Controls Knowledge

Education

EPA Universal Refrigerant Handling License

Tools

Hand Tools

Power Tools

Testing Devices

Genie and Scissor Lifts

Job description

The Installer – Lead Mechanic Pro provides a high-quality customer experience by performing heating and air conditioning installations that meet company standards. Installations will include Advanced Controls and Troubleshooting abilities. This position will also supervise the work of other installers to maintain an exceptional and timely job performance.

Requirements

1. Must have a valid driver’s license
2. Work from 28’ extension ladder and 12’ step ladder
3. Must hold EPA Universal Refrigerant Handling License
4. Ability to regularly lift/move up to 10 pounds, frequently lift/move up to 25 pounds, and occasionally lift/move up to 100 pounds
5. Ability to work in usually loud conditions
6. Ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear, climb, balance, and smell
7. Sitting may be required up to 75% of the time due to the primary function of driving
8. Visual requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus due to the constant maneuvering of vehicle in tight and high traffic areas.
9. Meet all qualifications and have all tools required for Junior Tech to Lead Mechanic Pro levels

Skills

1. Demonstrate mechanical aptitude
2. Safely operate hand and power tools and testing devices
3. Clearly communicate with customers and coworkers
4. Excellent customer service skills. Ability to communicate with the customer. Ability to handle challenging situations with customers.
5. Safely operate genie and scissor lifts
6. Ability to install and troubleshoot air conditioners, heat pumps, furnaces, and air handlers (including geothermal)
7. Ability to troubleshoot the refrigeration cycle
8. Advanced knowledge of line and low voltage systems. Ability to connect multiple accessories including zoning systems.
9. Design, install and troubleshoot duct systems
10. Ability to install hydronic systems
11. Ability to install multizone and branch box style mini-split systems with complicated layouts

Expectations & Responsibilities

1. Adhere to vehicle policies and procedures
2. Assist with daily equipment staging and job preparation
3. Identify & report issues with any company tools or vehicles
4. Oversee loading and replenishment of truck on daily basis
5. Work well with customers, co-workers, subcontractors, and vendors
6. Ensure all jobs are completed within the labor budget
7. Complete all paperwork on a daily basis to include job packets, timecards, and any other installation forms
8. Troubleshoot residential and light commercial systems
9. Work a staggered schedule if required
10. Obtain residential air balancing certification or ability to measure airflow and balance a duct system
11. Knowledge and application of local codes – make sure the job will pass inspection
12. Manage installers on current projects and assist with supervision of additional install teams
13. Follow instructions from supervisor and/or dispatcher
14. Size and draw ductwork correctly
15. Train all installation employees
16. Consult on customer complaints and find solutions that benefit both customer and company
17. Always maintain a professional appearance and attitude
18. Other duties as assigned
19. Oversee each installation from start to finish without supervision

Performance Measurements

1. Punctuality
2. Willingness to pursue continuing education
3. Adherence to company policy and procedures
4. Quality of work to company and customer standards
5. Callback percentage less than 3%
6. Completion of all install paperwork
7. Completion of 95% of jobs within the labor budget
8. Excellent quarterly reviews
9. Positive customer and coworker reviews
10. Leadership ability

Training

1. Advanced low voltage controls
2. Duct design
3. Zoning controls
4. Commercial installation practices
5. Air balancing
6. Geothermal Retrofit Installations and GPM Settings
7. Specialty equipment
8. Modulating Systems and Operation
9. Installation of Conventional & Condensing Boilers
10. Recommending additional services to customers

Company Description

We are a small family owned and operated HVAC shop with Residential, Light commercial and restaurant refrigeration accounts. We have been serving the northshore for 35 years and treat our customers like they were a part of the family. Located in Highwood, we are a staple of the community and love where we live. We are a small, but growing company with plenty of room to grow your HVAC technical abilities.