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Harp Home Services in Windsor, CT and HD Air in Springfield, MA is seeking a dynamic HVAC Technical Trainer to join our team. The role focuses on delivering hands-on training, developing programs, and raising performance across our service teams.
Ideal candidates have at least 7 years of HVAC service experience, 5 years of training and development, EPA Type II or Universal Certification, and the ability to teach schematics. A valid driver's license is required for travel between locations.
Harp Home Services in Windsor, CT and HD Air in Springfield, MA are seeking a dynamic, experienced HVAC Technical Trainer to join our team! Harp and HD Air are trusted names in plumbing, heating, air conditioning, and electrical, offering unmatched levels of customer service and technical expertise. Our employees are the core of our business, and our people-first culture ensures that we can deliver on the Harp/HD Air guarantee with each employee and customer who we service. We believe that happy employees = happy customers!
We offer competitive compensation, consistent, year-round work, professional and personal growth, wellness, and a fun, friendly work environment.
The HVAC Technical Trainer is responsible for providing technical support as well as design and conduct training & development programs to improve individuals and organizational performance. The role determines training objectives, and assesses technical needs through surveys, interviews with employees, and consultation with managers. The trainer role requires technical expertise, excellent customer service, strong problem solving skills, ability to address and complete customer concerns and the concerns of our HVAC technicians in a timely manner. Strong organizational skills are required.
The ideal candidate needs a minimum of 7 years HVAC service experience with 5 years of Training and Development experience.
Salary: $100000 - $105000 per year