HVAC Installation Technician

One Hour Heating & Air Conditioning; Frederick (MD); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Installation Technician to join their dynamic team. This role involves the complete installation of residential HVAC systems while ensuring top-notch customer service and satisfaction. You will lead a team of Assistant Installation Technicians, providing guidance and support to maintain high standards of work. With a focus on professionalism and excellence, this position offers a unique opportunity to grow within a supportive environment. If you're passionate about HVAC and committed to delivering exceptional service, this could be the perfect fit for you.

Benefits

401(k)

Health insurance

Profit sharing

Paid training

Great Bonus opportunities

$100 for just interviewing

Qualifications

• Minimum of 3 years HVAC and installation experience required.
• Dedicated individuals who excel in customer service and teamwork.

Responsibilities

• Accurately diagnose HVAC system issues and recommend solutions.
• Oversee installation and ensure customer satisfaction.

Skills

HVAC installation

Customer service

Time management

Problem diagnosis

Tools

iPad

iPhone

Job description

Benefits:

• 401(k)
• Health insurance
• Profit sharing

READ THIS FIRST

Stop reading if you are selfish, lazy, sloppy, rude, content, dishonest or negative. You won’t make it past the first interview.

BRASS TASKS

• Support team that actually cares
• Paid training
• Health insurance (PPO)
• Great Bonus opportunities
• NO SLOW SESSION LAYOFFS
• $100 for just interviewing

WE ARE LOOKING FOR:

THE BEST professionals, with a minimum of 3 years HVAC and installation experience, who want to work with the best professionals in the HVAC industry. Professionals who understand goals are good, real gains are better, and are able to harness all this motivation into the best customer service on the east coast.

We are looking for dedicated, responsible individuals who take care of business and lead the team. You’ve had a job. You’ve had a grind. Come find a refining battleground where you can defeat the worst versions of yourself to become better.

We don’t have time for excuses. We need doers; sayers need not apply!

DAY IN THE LIFE

You can expect an average day to include:

• Waking early because success waits for no sleeper
• Brushing your teeth and tucking in your shirt like a professional. Opening up your company provided iPad and iPhone to see your first money-making opportunity.
• Arriving at the shop early to prepare for your team's success.
• Meeting with the Installation Manager to showcase the quality work you and your team completed the day before and understanding the scope of work for today's install.
• Arriving on time at the customer home in your freshly washed installation truck and delivering 6-star service that results in an incredible review.
• Getting real-time coaching/support because you said you were coachable.
• Having parts/material delivered to you because we need your head in the game, not on the road.
• Collecting payment from the customer because if the company doesn’t get paid, neither do you.
• Heading to the warehouse with the team to get ready for the next day’s install.

WHAT WE DO:

All residential HVAC, all day long. Gas furnaces, heat pumps, oil-boilers, geo-thermal, IAQ, install, maintenance, service, and more. Whatever we do, we do it right.

Customer service to us is caring enough for each person to present options for their home and family and give them the power of choice for what makes sense.

JOB DUTIES

• Learn and implement the One Hour service system, procedures, and ethical practices
• Accurately diagnose problems of clients' HVAC systems
• Effectively recommend service and repair options in order to convert opportunities into sold work
• Properly perform service, maintenance, and repairs while maintaining a less than 1% callback ratio.
• Optimize profitability through effective time management and inventory control
• Maintain a neat work area and inspect that area for cleanliness after completion of each job
• Maintain the company vehicle, ensuring that it is always clean on both the inside and the outside

WHAT TO DO NEXT:

Words can only do so much to express something you have to feel. So, apply now and wait for a phone call. If we have a feeling it’s a match, you will have a live interview. You will receive $100 for the interview. After that, maybe you will get a ride-along. If our current technicians want you on the team, maybe…just maybe, you become the next best thing to ever happen to our business.

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

JOB SUMMARY

The Lead Installation Technician is responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Assistant Installation Technicians to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.