HVAC Inside Sales Specialist: Growth & Impact

Gateway Supply LLC; Greenville (SC); In loco; USD 44.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Career growth

Team environment

Descrizione del lavoro

Gateway Supply LLC in Greenville, SC is seeking a motivated HVAC Inside Sales team member to support customers, coordinate orders, and help deliver dependable service from request to delivery.

In this role, you will be the primary contact for pricing, product availability, and quotations; you will enter and manage orders and coordinate with purchasing, warehouse, vendors, and customers to ensure on-time delivery. A customer-focused mindset and strong communication are essential.

Competenze

• Previous inside sales, customer service, wholesale distribution, HVAC, or related industry experience preferred.
• Strong communication skills with the ability to listen, clarify needs, and provide accurate information to customers.
• Detail-oriented and organized, with the ability to enter orders accurately and manage multiple requests at once.
• Comfortable learning product information, pricing, inventory systems, and order processes.
• Ability to work collaboratively with sales, purchasing, warehouse, vendors, and delivery teams.
• Proficiency with Microsoft Office and experience with ERP or order entry systems is a plus.

Mansioni

• Field incoming customer requests: Respond promptly and professionally to customer calls, emails, and walk-in inquiries.
• Provide price and availability: Research products, confirm stock status, and communicate accurate pricing and lead times.
• Prepare quotations: Create clear, accurate quotes that meet customer needs and support timely purchasing decisions.
• Enter and manage orders: Accurately enter customer orders, review details, and follow up to help ensure orders are processed correctly.
• Facilitate purchases and deliveries: Coordinate with purchasing, warehouse, vendors, and customers to support product availability and on-time delivery.
• Build customer relationships: Provide dependable service, communicate clearly, and help customers find the right solutions for their needs.

Conoscenze

Customer service

Communication

Attention to detail

Organized

Pricing quotes

Strumenti

ERP system

Order entry software

MS Office

Descrizione del lavoro

Gateway Supply LLC in Greenville, SC is seeking a motivated HVAC Inside Sales team member to support customers, coordinate orders, and help deliver dependable service from request to delivery.

In this role, you will be the primary contact for pricing, product availability, and quotations; you will enter and manage orders and coordinate with purchasing, warehouse, vendors, and customers to ensure on-time delivery. A customer-focused mindset and strong communication are essential.