HVAC Inside Sales & Customer Service

HousePro

Georgia

On-site

USD 35,000 - 75,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k

Job summary

A residential HVAC company is seeking an Inside Sales & Customer Service Rep. This role involves making follow-up calls, managing customer interactions, and promoting additional services. Applicants should be comfortable on the phone, detail-oriented, and possess previous inside sales or customer service experience. The position offers a salary range of $35k to $75k with commission, alongside benefits such as health, dental, vision insurance, and 401k.

Qualifications

Experience in inside sales or customer service.
Comfortable with making phone calls for extended periods.
Ability to persuade clients towards products and services.

Responsibilities

Make phone calls to follow up on HVAC service visits.
Document customer interactions in the CRM system.
Promote additional services and enroll customers in the maintenance program.

Skills

Inside sales experience

Customer service experience

Comfortable speaking on the phone

Persuasion and influence

Target-oriented

Self-motivated

Organizational skills

CRM proficiency

Education

High school diploma or equivalent

Job description

House Pro AC is seeking a motivated and results-driven Inside Sales & Customer Service Rep to join our team. This position will make phone calls to follow up on HVAC service or sales visits to verify customer satisfaction and promote additional services/products to the customer. You will be responsible for solving or flagging customer service issues, enrolling customers into our annual HVAC maintenance program, following up on technician estimates that did not sell, and setting sales appointments when appropriate.

You will document customer interactions and update our CRM system with relevant information, including recording follow up activities for the future. You may also be assigned administrative or one time projects as needed.

This position will be making many phone calls and speaking on the phone for large amounts of time each day so it is very important that you are comfortable on the phone.

House Pro AC is a residential HVAC company who has serviced the greater Houston area for over 20 years. We are looking for the right person to help the company grow in this key position.