Service Technician

Thermall Heating & Cooling; Yakima (WA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Employee tool program

Annual bonuses

75%-paid medical insurance

100%-paid dental and vision insurance

401(k) plan with match

Profit-sharing

Vacation, sick leave, PTO

Job summary

Thermall Heating, Cooling & Electric in Yakima is hiring a full-time Service Technician to visit customers' homes in Cle Elum, Ellensburg, Lower Valley and Yakima, diagnose and service residential HVAC and refrigeration systems, perform repairs, tune-ups and preventative maintenance, and clearly explain options.

You will install and replace parts, follow EPA protocols, test safety and efficiency, maintain your toolbox and vehicle, document work, and respond to emergencies.

Qualifications

• Washington State 06A/06B electrician license required
• Mechanical aptitude with strong troubleshooting
• HVAC knowledge (heating, cooling, electrical, refrigeration)
• Ability to read wiring diagrams and manuals
• Ability to work independently in varying weather
• Customer service and communication skills
• Valid driver's license with clean record
• Neat, professional appearance
• EPA certification (preferred)

Responsibilities

• Visit customers' homes to inspect, diagnose, and service residential HVAC and refrigeration systems
• Serve clients in Cle Elum, Ellensburg, Lower Valley, and Yakima
• Perform repairs, replacements, tune-ups, and preventative maintenance on boilers, furnaces, heat pumps, AC units
• Diagnose issues and explain service options to customers
• Install/replace parts like motors, compressors, contactors, thermostats
• Follow EPA protocols for refrigerants, leaks, and safety
• Test equipment for safe, efficient operation
• Maintain work vehicle tool inventory
• Document work activities and parts used
• Respond promptly to emergency calls
• Represent the company professionally to customers

Job description

In business since 1988, Thermall Heating, Cooling & Electric delivers the best residential indoor comfort services in Yakima and Kittitas Counties. We're ready to grow, and we're looking for full-time Service Technicians to join us!

Whether they're in need of furnace repair, UV air sanitizer installation, duct sealing, or anything in between, our clients know that they can rely on us. We are confident in our service and offer our customers a complete satisfaction guarantee on all of our work. We respect their time and arrive promptly to perform our work efficiently. If you can commit to showing up for customers and giving your best every day, keep reading to learn more about joining us!

THE INS AND OUTS OF BECOMING OUR SERVICE TECHNICIAN:

• Visiting customers' homes to inspect, diagnose, and service residential HVAC and refrigeration systems
• Serving clients throughout Cle Elum, Ellensburg, Lower Valley, and Yakima
• Performing repairs, replacements, seasonal tune-ups, and preventative maintenance on boilers, furnaces, heat pumps, air conditioning units, etc.
• Accurately diagnosing issues and professionally explaining service options to customers
• Properly installing and replacing parts like motors, compressors, contactors, and thermostats
• Following EPA protocols to check refrigerant levels, handle refrigerants, and check for leaks
• Testing equipment to ensure efficient operation and safety compliance
• Maintaining your work vehicle's tool inventory
• Fully documenting your work activities and parts used
• Promptly responding to emergency calls as they arise
• Professionally representing our company and doing the best you can for customers

Service Technician Qualifications:

• Current Washington State 06A or O6B electrician license
• Mechanical aptitude with strong troubleshooting skills
• Knowledge of heating and air conditioning systems, electrical parts, and refrigeration principles
• Ability to accurately interpret wiring diagrams and technical manuals
• Ability to work independently and in various weather conditions
• Communication and customer service skills
• Organizational skills and efficient time management abilities
• Valid driver's license and a clean driving record
• Neat and professional appearance
• PREFERRED - EPA certification

WHAT WE'RE OFFERING:

Pay: Wages start at $20.00/hour, and you can earn incentives for selling additional HVAC work

Schedule: Work hours are Monday through Friday from 7:00 am - 4:00 pm, 8:00 am - 5:00 pm, or 9:00 am - 5:00 pm. Overtime is available, and some on-call is required.

Full-Time Benefits: Employee tool program, annual bonuses, 75%-paid medical insurance, 100%-paid dental and vision insurance, a 401(k) plan with match, profit-sharing, vacation, sick leave, and paid time off (PTO)

READY TO JOIN US?

We not only value our customers but also our team and believe this is what sets us apart from other HVAC contractors. The knowledge that we can't serve our customers well without a great team leads all our decision-making. We have worked hard to facilitate a culture where our people enjoy what they do. In addition to company parties and BBQs, we offer cash bonuses and other random awards for performance and success. Because we consider our employees to be family, we treat them like family too. This means we have comprehensive medical benefits, paid time off, and job security.

Must have the ability to pass a background check and drug screening test.