HVAC Field Technical Lead

Glendale Heating and Air Conditioning; Burien (WA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Paid training and certifications

Advanced technical training

Support for professional growth andlic

Job summary

Glendale Heating and Air Conditioning is seeking a Field Technical Lead to coach, mentor, and develop our service team. You’ll lead by example, solving complex diagnostics while strengthening customer communication, safety practices, and adherence to high workmanship standards across our residential projects.

You’ll work with younger technicians, elevating their troubleshooting skills and professionalism. This role offers meaningful leadership responsibilities, paid training and certifications,

Qualifications

• 10+ years of residential HVAC service experience.
• Washington State 06A Electrical License (Administrator preferred).
• Expert-level troubleshooting and diagnostic abilities.
• Strong leadership, coaching, and mentoring skills.
• Excellent communication and interpersonal skills.
• EPA Certification.
• Professional appearance and customer-focused mindset.
• Ability to teach, motivate, and develop technicians of varying skill levels.
• Positive attitude and commitment to continuous improvement.

Responsibilities

• Provide technical leadership and field support to service technicians.
• Coach and mentor developing technicians through ride-alongs, training, and hands-on instruction.
• Troubleshoot complex HVAC system issues and assist with difficult diagnostics.
• Lead by example through professionalism, quality workmanship, and integrity.
• Help establish and maintain technical standards and best practices.
• Support ongoing training initiatives and technical development programs.
• Communicate effectively with customers, team members, and management.
• Foster a culture of continuous learning, accountability, and teamwork.
• Serve as a trusted resource for technical questions and field problem-solving.

Skills

HVAC troubleshooting

Leadership

Mentoring

Customer communication

Education

Washington State 06A Electrical License (Administrator preferred)

Tools

ServiceTitan

Job description

This Isn't Just Another HVAC Job — It's a Leadership Opportunity

If you're a highly skilled HVAC professional who takes pride in developing others, this is your opportunity to make a lasting impact.

We're a 3rd-generation, family-owned HVAC company built on decades of craftsmanship, integrity, and doing right by both our customers and our team. As we continue to grow, we're looking for a seasoned Field Technical Lead who can help elevate our service team by coaching, mentoring, and developing the next generation of HVAC technicians.

This role is perfect for a technician who enjoys solving complex technical challenges—but finds even greater satisfaction in helping others succeed.

We Believe In:

• Doing work you’re proud of
• Treating people with respect
• Investing in our people and their growth
• Building leaders from within
• Creating a culture where teamwork, accountability, and excellence thrive

The Role — Lead by Example, Teach by Experience

As our Field Technical Lead, you'll be more than a technician—you'll be a coach, mentor, trainer, and trusted technical resource for our team.

You'll work alongside younger technicians in the field, helping them sharpen their troubleshooting skills, improve customer communication, and develop into exceptional HVAC professionals.

What You'll Do:

• Provide technical leadership and field support to service technicians
• Coach and mentor developing technicians through ride-alongs, training, and hands-on instruction
• Troubleshoot complex HVAC system issues and assist with difficult diagnostics
• Lead by example through professionalism, quality workmanship, and integrity
• Help establish and maintain technical standards and best practices
• Support ongoing training initiatives and technical development programs
• Communicate effectively with customers, team members, and management
• Foster a culture of continuous learning, accountability, and teamwork
• Serve as a trusted resource for technical questions and field problem-solving

What Makes You a Strong Fit

You're not just a great technician—you enjoy helping others become great technicians too.

Required Qualifications:

• 10+ years of residential HVAC service experience
• Washington State 06A Electrical License (Administrator preferred)
• Expert-level troubleshooting and diagnostic abilities
• Strong leadership, coaching, and mentoring skills
• Excellent communication and interpersonal skills
• EPA Certification
• Professional appearance and customer-focused mindset
• Ability to teach, motivate, and develop technicians of varying skill levels
• Positive attitude and commitment to continuous improvement

Ideal Candidate:

• Enjoys sharing knowledge and developing others
• Respected technical expert among peers
• Patient, approachable, and team-oriented
• Leads through influence, not ego
• Takes pride in helping both customers and coworkers succeed

Why This Opportunity Stands Out

A consistent 4/10 schedule means more time for family, hobbies, travel, and enjoying life outside of work.

Competitive Compensation for Experienced Leaders

We recognize the value of technical expertise and leadership experience and offer compensation that reflects both.

Opportunity to Shape the Future of Our Team

This role gives you the chance to leave a lasting legacy by helping develop the next generation of HVAC professionals.

• Paid training and certifications
• Advanced technical training
• Support for professional growth and licensing advancement

A Team That Actually Feels Like One

• Family-owned values with long-term stability
• Recognition for great work
• Team events and company celebrations
• Leadership that values your input and expertise
• A culture centered around respect, professionalism, and growth

Set Up to Succeed

• Company vehicle
• Modern technology and tools, including ServiceTitan
• Dedicated support team
• Clear systems and expectations
• Strong reputation built since 1938

Be Part of Something Meaningful

Join a company where your experience truly matters—not only to our customers, but to the technicians who will learn from your knowledge and leadership.

If you're ready to take the next step from being a great technician to becoming an influential technical leader, we'd love to talk with you.

Ready to Make an Impact?

If you want:

• Meaningful leadership responsibilities
• A team that values your expertise
• The opportunity to mentor and coach others
• Better work-life balance
• A place where your legacy will last