HVAC Field Technical Consultant

Lennox International; Alexandria (VA); Presencial; USD 81 000 - 106 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

tuition reimbursement

medical, dental, and vision insurance

prescription drug coverage

401(k) retirement plan

short-term disability insurance

8 weeks paid birthing leave

2 weeks paid bonding leave

life and long-term disability保险

Resumo da oferta

Lennox International seeks a Training Consultant to design and deliver HVAC training for installers, service technicians, and internal staff. You will identify learning needs, develop courses, and maintain training materials across delivery methods.

The role requires strong communication, subject matter expertise, and proficiency with Microsoft Office and WebEx tools; experience in sales relationships is valued. This is a salaried, exempt position with comprehensive benefits.

Qualificações

• High school diploma or equivalent; two-year college degree or HVAC degree preferred.
• 5+ years training experience plus 5+ years technical experience.
• Advanced knowledge of products and diagnostic techniques.
• Understanding of learning theories and classroom teaching.
• Strong presentation skills with various technologies.
• Excellent verbal and written communication.
• Some sales ability and track record of customer relationships.
• Proficient with Microsoft Office and WebEx.

Responsabilidades

• Identify customer needs and investigate technical inquiries.
• Develop, test and maintain training courses and materials.
• Establish course content and learning objectives.
• Prepare syllabi, lesson plans and student manuals; coordinate training aids.
• Review problem areas and identify training needs.
• Develop criteria to evaluate training effectiveness.
• Update materials to stay timely and relevant.
• Conduct training using all delivery methods.
• Provide direction to entry-level trainers as needed.

Conhecimentos

Verbal and written communication

Sales ability

Presentation skills

Diagnostic techniques

Formação académica

High school diploma or equivalent

Two year college degree or HVAC degree

Ferramentas

Microsoft Office (Word, Excel, PowerPoint, Outlook)

WebEx

Descrição da oferta de emprego

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What Drives Success

This consultant develops and delivers training courses for training customers or technical employees focused on the installation, maintenance and repair of HVAC products. The person in this position also troubleshoots technical inquiries.

Duties include, but are not limited to:

• Identify customer needs.
• Investigate and resolve technical inquiries.
• Develop, test and maintain courses and materials used in training.
• Establish course content and student learning objectives.
• Prepare course syllabus, lesson plans and student manuals, and coordinate the development of training aids.
• Review problem areas and identify training needs.
• Develop criteria for evaluating the effectiveness of training activities.
• Update course materials on a continuous basis to ensure timeliness and relevance.
• Conduct training using all delivery methods.
• Provide direction to entry-level technical trainers as needed.

What We Are Looking For

Requires a high school diploma or an equivalent combination of education and experience. Prefer two year college degree, HVAC degree or equivalent. Typically requires at least 5 years relevant training experience in addition to at least 5 years technical experience.Advanced knowledge of assigned products and the application of diagnostic techniques and service aids. Knowledge and ability to apply learning theories to classroom situations. Developed presentation skills using a variety of technologies. Strong verbal and written communication skills required. Individual must have some sales ability along with a track record of fostering solid customer relationships. Proficient in the use of Microsoft Office including Word, Excel, PowerPoint and Outlook. Proficient in leading WebEx meetings.

What We Offer

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $80,800 - $106,050 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Benefits:

• tuition reimbursement
• medical, dental, and vision insurance
• prescription drug coverage
• 401(k) retirement plan
• short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• life and long-term disability insurance

• 12 days paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 12 paid holidays
• 3 floating holidays per year

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

We may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact [e-mail].