HVAC Field Supervisor: Lead Tech Team & Maintenance

UP Church; Richton (MS); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Job summary

Upchurch in Mississippi is seeking an HVAC Field Service Supervisor to lead and coordinate a team of service technicians, oversee daily field operations, and ensure timely demand service and preventive maintenance. You will manage customer accounts, drive safety and quality, and support complex troubleshooting while promoting strong communication and high service profitability.

This role emphasizes leadership, licensing, and ongoing professional development within a growth-focused, client-driven

Qualifications

• 4–6 years of HVAC experience and EPA Certification per Mississippi requirements.
• Strong technical knowledge of HVAC systems and controls.
• Excellent leadership, communication, and customer service skills.
• Proficient with dispatching and service management software.

Responsibilities

• Supervise, mentor, and support HVAC service technicians.
• Schedule and coordinate daily service calls and preventative maintenance.
• Manage assigned customer accounts, open work orders, and PM task lists.
• Ensure high-quality workmanship and compliance with codes and company standards.
• Provide advanced technical support and assist with complex troubleshooting.
• Handle customer concerns, escalations, and communication.
• Monitor labor, productivity, and service profitability.
• Maintain tools, vehicles, and inventory for field operations.
• Promote and enforce safety policies, OSHA/EPA compliance, and proper PPE use.

Skills

Leadership

Customer service

Communication

HVAC knowledge

Software dispatch

Tools

Dispatch software

Service management software

Job description

Upchurch in Mississippi is seeking an HVAC Field Service Supervisor to lead and coordinate a team of service technicians, oversee daily field operations, and ensure timely demand service and preventive maintenance. You will manage customer accounts, drive safety and quality, and support complex troubleshooting while promoting strong communication and high service profitability.

This role emphasizes leadership, licensing, and ongoing professional development within a growth-focused, client-driven