HVAC Field Service Manager

One Hour Heating & Air Conditioning; Sandy (UT); On-site; USD 87,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) retirement plan

Paid time off and paid holidays

Take-home company service van

Company phone / tablet

Uniforms provided

Paid training and certifications

Job summary

One Hour Heating & Air Conditioning is seeking an HVAC Service Manager (Working Lead) to run advanced diagnostics, mentor technicians, and coordinate daily operations in the Sandy/Murray area. You will work directly with the owner to shape pricing, workflows, and growth, with a defined path toward General Manager ownership.

The role offers a base hourly rate equivalent to $87K–$100K annually, plus bonuses and a take-home van.

Qualifications

• 5+ years residential HVAC service experience, including leading or mentoring technicians.
• EPA Section 608 Universal Certification (NATE preferred).
• Strong diagnostic skills and technical competence.
• Proven leadership; able to connect field performance to business results.
• Comfortable with field service software (CRM, dispatch, job-costing).
• Professional, reliable and able to represent the company with integrity.

Responsibilities

• Run advanced diagnostics, service, and repair on residential HVAC systems.
• Lead, mentor, and hold the technician team to a standard on quality, safety, and customer communication.
• Be the field point-person for daily operations, coordinating with dispatch and ownership.
• Handle escalations and complex calls on site.
• Help recruit, onboard, train, and evaluate technicians.
• Work with the owner on performance metrics: revenue, ticket size, close rates, callbacks, customer satisfaction.

Skills

Leadership

Diagnostics

Mentoring technicians

CRM/Dispatch/Job-costing

Clean driving record

Job description

Your Promotion Awaits! HVAC Service Manager (Working Lead) – Management Track

HVAC Service Manager – $87K–$100K Base + Bonus | GM Track | Take-Home Van | No Layoffs!
Murra / Sandyy, UT | Full-Time | Locally Owned, Veteran-Owned

Benefits

• 401(k)
• Company car
• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Your Promotion Awaits! HVAC Service Manager (Working Lead) – Management Track

HVAC Service Manager – $87K–$100K Base + Bonus | GM Track | Take-Home Van | No Layoffs! Murra / Sandyy, UT | Full-Time | Locally Owned, Veteran-Owned

It's your time to level up! You're already running calls and carrying the crew for someone else. You know how the shop should run. Nobody is asking you. We are! We value your years of professionalism and the time you invested in yourself to become a leader in this industry. We're a locally owned, veteran-owned One Hour Heating & Air Conditioning franchise opening two territories in Sandy, Murray, and the surrounding area. We're building the team from the ground up, backed by the systems, training, and national brand of One Hour. The professionals who join now set the standard.

This is a working Service Manager role. You run calls, you lead the technicians, and you work directly with the owner on how the business grows. Prove you can lead, and the General Manager seat is the next step as ownership moves to owner-level responsibilities.

Why This Role Is Different

• A real seat at the table. You work with the owner on pricing, memberships, hiring, and workflow. Your voice shapes how we run.
• A defined path to General Manager. Big shops can pay more base. They can't offer you the chance to run the business.
• New shop, national brand, no legacy politics.
• Take-home van, phone, tablet, uniforms. Owner who answers the phone.

Career track: Service Manager → General Manager

What You'll Do

• Run advanced diagnostics, service, and repair on residential HVAC systems
• Lead, mentor, and hold the technician team to a standard on quality, safety, and customer communication
• Be the field point-person for daily operations, coordinating with dispatch and ownership
• Handle escalations and complex calls on site
• Help recruit, onboard, train, and evaluate technicians
• Work with the owner on performance metrics: revenue, average ticket, close rates, callbacks, customer satisfaction, technician productivity
• Keep vehicles stocked, maintained, and presentable
• Support permitting, inspections, and code compliance (EPA and Utah code)

What You Bring

• 5+ years residential HVAC service experience, including leading or mentoring technicians
• EPA Section 608 Universal Certification (NATE preferred)
• Strong diagnostic skills and technical competence
• Proven leadership; able to connect field performance to business results
• Comfortable with field service software (CRM, dispatch, job-costing)
• Clean driving record
• Professional, reliable, and able to represent the company with integrity

Compensation

$37.00–$44.00 per hour base ($87K–$100K annually), plus quarterly leadership bonus tied to crew results and performance incentives.

Benefits

• Health insurance
• Dental and vision insurance
• 401(k) retirement plan
• Paid time off and paid holidays
• Take-home company service van
• Company phone / tablet
• Uniforms provided
• Paid training and certifications through One Hour's Success Academy
• Opportunity for advancement

Compensation: $37.00 - $44.00 per hour

Join the One Hour Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

• Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
• Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
• Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.