HVAC Field Ops Lead | Installations & Safety Dallas

Jetson Home Inc.; Dallas (TX); On-site; USD 104,000 - 116,000; Full time

Benefits offered by this job

Dental & Vision Insurance

Life Insurance

Health Insurance 85% covered

Education Support

Parental Leave Top Up

401k Program

Job summary

Jetson Home Inc. in Dallas, TX is seeking an experienced Field Operations Manager to lead HVAC installation teams, ensure safety, quality, and timely deliveries.

You will coordinate tools, vehicles, parts, and documentation; liaison with logistics, procurement, and scheduling; coach field technicians; and help develop scalable operating procedures.

This full-time role requires 5+ years in management of field teams, HVAC knowledge including heat pumps, and a valid driver's license.

Qualifications

• Proven experience leading HVAC install teams and field staff.
• HVAC knowledge including heat pumps and codes.
• Excellent English communication and customer service.
• Ability to read blueprints and schematics.
• Valid driver's license with clean record.

Responsibilities

• Ensure daily readiness of field teams with tools, equipment, vehicles, parts, and documentation.
• Serve as primary liaison between field crew and logistics, procurement, scheduling.
• Conduct site visits for support, coaching, and quality assurance.
• Enforce safety standards and regulatory compliance.
• Identify obstacles and resolve issues impacting productivity.
• Conduct pre-installation walkthroughs to verify project parameters.
• Maintain staffing plans based on business inputs.
• Train and mentor field technicians to improve workmanship and service.
• Review installations for quality and customer satisfaction.
• Support warranty and rework investigations and corrective actions.
• Provide performance feedback and assist with evaluations.
• Collaborate with leadership to refine procedures and best practices.

Skills

Team leadership

Field operations

Coaching

Problem solving

Communication

Education

NATE certification

Section 608 certification

Tools

Scheduling software

Mobile work apps

Field management tools

Job description

Jetson Home Inc. in Dallas, TX is seeking an experienced Field Operations Manager to lead HVAC installation teams, ensure safety, quality, and timely deliveries.

You will coordinate tools, vehicles, parts, and documentation; liaison with logistics, procurement, and scheduling; coach field technicians; and help develop scalable operating procedures.

This full-time role requires 5+ years in management of field teams, HVAC knowledge including heat pumps, and a valid driver's license.