HVAC & Electrical Manager

CPI Plumbing, Heating & Cooling; Mount Vernon (WA); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off

Company Vehicle Allowance

Leadership Development

Career Advancement

Growth-oriented culture

Job summary

CPI Plumbing, Heating, Cooling & Electrical in Skagit County seeks an experienced HVAC & Electrical Manager to lead service and installation teams, drive operational excellence, and grow profitability while upholding our commitment to quality and customer satisfaction.

You will mentor and develop staff, monitor KPIs, manage budgets, and partner with sales, dispatch, and operations to optimize scheduling, safety, and service delivery across residential projects.

Qualifications

• 5+ years of leadership experience managing residential HVAC and/or Electrical operations.
• Proven success leading service and installation teams.
• Strong financial and operational acumen with experience managing budgets and KPIs.
• Excellent leadership, communication, and coaching skills.
• Experience recruiting, training, and developing high-performing teams.
• Customer-first mindset with a passion for delivering exceptional service.
• Strong understanding of residential HVAC systems, electrical services, and industry best practices.

Responsibilities

• Lead the daily operations of the HVAC and Electrical departments.
• Coach, mentor, and develop Service Managers, Install Managers, technicians, and apprentices.
• Drive revenue growth while maintaining strong gross profit performance.
• Monitor KPIs including revenue, close rates, average ticket, productivity, callback percentage, and customer satisfaction.
• Partner with sales, dispatch, customer service, and operations to maximize scheduling efficiency and customer experience.
• Recruit, hire, onboard, and retain top HVAC and Electrical talent.
• Conduct ride-alongs, performance coaching, and regular team meetings.
• Ensure all work is completed safely and complies with company standards, local codes, and industry regulations.
• Oversee inventory, fleet utilization, equipment, and departmental budgets.
• Foster a culture built on accountability, teamwork, safety, and continuous improvement.

Skills

Leadership experience

Budget management

Coaching & development

Customer focus

Job description

Overview

Lead a High-Performing Team. Drive Growth. Deliver Exceptional Customer Experiences.

CPI Plumbing, Heating, Cooling & Electrical has proudly served homeowners throughout Skagit County since 1986. Our reputation has been built on quality workmanship, integrity, and putting customers first.

As we continue to grow, we're looking for an experienced HVAC & Electrical Manager to lead our service and installation teams while driving operational excellence and profitability.

If you're an inspiring leader who thrives on developing people, improving performance, and creating an outstanding customer experience, we'd love to talk with you.

HVAC & Electrical Manager - What You'll Do

• Lead the daily operations of the HVAC and Electrical departments.
• Coach, mentor, and develop Service Managers, Install Managers, technicians, and apprentices.
• Drive revenue growth while maintaining strong gross profit performance.
• Monitor KPIs including revenue, close rates, average ticket, productivity, callback percentage, and customer satisfaction.
• Partner with sales, dispatch, customer service, and operations to maximize scheduling efficiency and customer experience.
• Recruit, hire, onboard, and retain top HVAC and Electrical talent.
• Conduct ride-alongs, performance coaching, and regular team meetings.
• Ensure all work is completed safely and complies with company standards, local codes, and industry regulations.
• Oversee inventory, fleet utilization, equipment, and departmental budgets.
• Foster a culture built on accountability, teamwork, safety, and continuous improvement.

What We're Looking For

• 5+ years of leadership experience managing residential HVAC and/or Electrical operations.
• Proven success leading service and installation teams.
• Strong financial and operational acumen with experience managing budgets and KPIs.
• Excellent leadership, communication, and coaching skills.
• Experience recruiting, training, and developing high-performing teams.
• Customer-first mindset with a passion for delivering exceptional service.
• Strong understanding of residential HVAC systems, electrical services, and industry best practices.

Compensation & Benefits

• $100,000–$110,000 annual base salary
• Performance-based bonus opportunity
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Company Vehicle or Vehicle Allowance (where applicable)
• Ongoing Leadership Development & Technical Training
• Career Advancement Opportunities
• Supportive, team-oriented culture focused on growth

Why CPI?

At CPI Plumbing, Heating, Cooling & Electrical, we're more than a home service company—we're a team committed to improving the comfort and safety of the communities we serve. We believe in investing in our people through training, leadership development, and opportunities for career advancement.

If you're ready to lead a growing HVAC and Electrical operation and make a lasting impact on both your team and your community, we'd love to hear from you.

CPI Plumbing, Heating, Cooling & Electrical s anEqual Opportunity Employer. Weprovideequal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status,gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.