HVAC Dispatcher and Service Supervisor

ZipRecruiter; Green Bay (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a locally owned HVAC company as an HVAC Dispatcher and Service Supervisor in Green Bay, WI. You'll orchestrate technician schedules, deliver exceptional service, and ensure client satisfaction in a dynamic work environment. Enjoy a competitive salary, benefits, and a supportive company culture dedicated to excellence in HVAC services.

Benefits

Group health insurance

Paid vacations

401(k) plan with 10% company match

Access to online courses

Qualifications

• 2+ years of service experience in a related industry.
• 2+ years of field experience as a technician.
• Proficiency with dispatch systems.

Responsibilities

• Dispatch technicians and optimize service calls.
• Manage schedules and maintain inventory.
• Ensure a seamless client experience.

Skills

Microsoft Word

Microsoft Excel

Dispatch Systems

Education

Technical education or equivalent experience

Job description

Job DescriptionJob Description

Are you ready to take your HVAC career to the next level? Wesley Heating & Cooling invites you to become our HVAC Dispatcher and Service Supervisor, a role that not only promises an annual wage range of $45,000 to $65,000 but also offers an array of enticing benefits. With group health insurance, paid vacations, a robust 401(k) plan featuring a 10% company match, and access to exclusive online courses, we provide the tools you need for success in the HVAC world. Join us and experience a fulfilling career with a host of incredible perks!

WORK SCHEDULE & LOCATION

• Position type: Full-Time
• Location: Green Bay, WI
• Typical schedule: An average of 45 hours per week between 7:00 AM – 4:30 PM, Monday through Friday. Some overtime and Saturday work is sometimes needed as well as extra hours during peak weather conditions.

YOUR TYPICAL DAY-TO-DAY

Each work day, you step into the role of HVAC Dispatcher and Service Supervisor at Wesley Heating & Cooling, where your mission is to deliver top-tier service. You are the conductor, ensuring each technician is precisely where they should be. Your day is a rewarding whirlwind, dispatching technicians with precision, optimizing service calls, and providing exceptional service to our clients. Your organizational talents shine as you manage schedules, monitor progress, and maintain pristine inventory.

But it's not just logistics; it's about crafting a seamless client experience. As their first point of contact, you offer unparalleled service and professionalism. Behind the scenes, you collaborate with leadership to keep us at the HVAC industry's forefront. Every day brings new challenges, and your ability to orchestrate excellence keeps the HVAC machinery running smoothly.

REQUIREMENTS

• 2+ years of progressive responsibility in a service department in a related industry.
• 2+ years of field experience as a service technician.
• 2+ years of college or technical education; comparable experience will be considered.
• Proficiency in common office applications such as Microsoft Word and Excel.
• Experience with one or more dispatch systems.

ABOUT THE COMPANY

Wesley Heating & Cooling is all about comfort. Our mission is to excel in HVAC services, specializing in residential and light commercial clients. From furnaces to indoor air quality solutions, we're dedicated to keeping our community comfortable. We're a locally owned family company, providing top-tier service rooted in professionalism, technical expertise, and unwavering customer satisfaction. With an impressive 98% client satisfaction rating, we're industry leaders. If you seek a company valuing your expertise and fostering inclusivity, Wesley Heating & Cooling awaits your contribution!

WE WANT TO HEAR FROM YOU!

Are you prepared to embrace the role of HVAC Dispatcher and Service Supervisor and shine in the HVAC spotlight? Applying is a straightforward process that takes just 3 minutes. Just complete our initial application to get started! Your next chapter in the HVAC industry awaits, and we're excited to have you join us!