HVAC Dispatcher

ZipRecruiter; Raleigh (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a skilled Dispatcher to manage emergency and non-emergency calls. The ideal candidate will be organized and able to work under pressure while ensuring efficient communication and response coordination. This role requires in-office attendance from Monday to Friday, 8 AM to 5 PM.

Benefits

Bonus based on performance

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Paid time off

Vision insurance

Training & development

Career Growth Opportunities

Qualifications

• Previous experience as a Dispatcher or operational role required.
• Ability to work well under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Prioritize calls according to the level of urgency.
• Direct response units to appropriate location.

Skills

Problem solver

Strong verbal and written communication

Excellent typing and data entry

Highly organized

Ability to multitask

Education

High school diploma/GED

Tools

ServiceTitan

SalesForce

Job description

Job DescriptionJob DescriptionBenefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Vision insurance
• Training & development

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or operational role
• Computer savvy with ServiceTitan or SalesForce experience
• Problem solver
• Excellent typing and data entry skills
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure
• Ability to work in our office M-F 8am-5pm (this is not a remote position)