HVAC Diagnostic Technician

Norse Home Solutions; Minnesota; On-site; USD 48,000 - 72,000; Full time

Job summary

Norse Home Solutions is seeking an HVAC Diagnostic Technician to identify, troubleshoot, and diagnose residential heating, ventilation, and air conditioning issues. The role focuses on determining root causes, optimizing system performance, and documenting all diagnostics.

You will use advanced diagnostic tools and testing equipment, explain findings to customers, and work with service technicians to implement repairs. Strong technical knowledge and customer communication are essential.

Qualifications

• Knowledge of HVAC systems, controls, refrigeration cycles, airflow dynamics and safety standards.
• Strong technical expertise, critical thinking and problem solving.
• Ability to explain findings and repair options to customers.

Responsibilities

• Perform thorough inspections of HVAC systems to detect performance issues.
• Use diagnostic tools to test electrical and mechanical components.
• Identify and document root causes of malfunctions.
• Collaborate with service technicians to implement repairs.
• Explain system issues and repair options clearly to customers.
• Maintain accurate diagnostics records and documentation.

Skills

HVAC troubleshooting

Diagnostics tools

Airflow

Tools

Electrical testing equipment

Performance monitoring instruments

Refrigeration testing tools

Safety protocols knowledge

Job description

The HVAC Diagnostic Technician specializes in identifying, troubleshooting, and diagnosing issues in residential heating, ventilation, and air conditioning systems. This role is critical in determining the root cause of equipment failures, optimizing system performance, and ensuring customer satisfaction.

Technicians use advanced diagnostic tools, electrical and mechanical testing equipment, and performance monitoring instruments to detect system malfunctions. Responsibilities include analyzing system performance, inspecting components, recommending repair solutions, and collaborating with service technicians to implement repairs. Accurate reporting and documentation are required for all diagnostics performed.

Candidates must demonstrate strong technical expertise, critical thinking, and problem-solving skills. Knowledge of HVAC systems, controls, refrigeration cycles, airflow dynamics, and safety standards is essential. This role may involve customer interaction to explain findings, proposed repairs, and preventive maintenance recommendations.

What you’ll be doing

• Performing thorough inspections of HVAC systems to detect performance issues
• Using diagnostic tools to test electrical and mechanical components
• Identifying and documenting the root causes of system malfunctions
• Collaborating with service technicians to implement recommended repairs
• Explaining system issues and repair options clearly to customers

Key Responsibilities

• Ensure accurate system diagnostics for efficient repairs and maintenance
• Maintain detailed records of diagnostics, parts used, and findings
• Follow safety protocols when working with electrical and refrigerant systems
• Recommend preventive maintenance to reduce future equipment failures
• Stay updated on HVAC technologies, controls, and troubleshooting methods

Skills

HVAC troubleshooting, diagnostics tools, airflow