HVAC Service Technician

Cascade Services; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Cascade Services is looking for a Service Technician based in the Town of Florida, NY. This role involves diagnosing and repairing HVAC systems while ensuring customer satisfaction through evaluations and consultations. Candidates should possess a high school diploma, a valid driver’s license, and at least one year of related experience in the HVAC industry. The position includes traveling to various locations, performing emergency repairs, and maintaining an inventory of tools and parts.

Qualifications

• High School Diploma or equivalent experience required.
• Valid Driver's License is mandatory.
• Minimum one-year experience in HVAC industry or equivalent.

Responsibilities

• Travel daily to homes and businesses.
• Perform consultations and evaluations with customers.
• Conduct maintenance and repairs on HVAC systems.
• Inspect systems for efficiency and safety.
• Maintain accurate inventory of tools and parts.

Skills

HVAC systems evaluation

Customer consultation

Sales generation

Troubleshooting

Preventative maintenance

Education

High School Diploma/GED

Valid Driver's License

One-year related experience in HVAC

Tools

Handheld power tools

Job description

The service technician repairs various air quality systems. The main duties include locating and diagnosing maintenance problems on equipment, conducting warranty services, and quickly performing emergency repairs on certain equipment items.

Essential Duties and Responsibilities

• Travel to homes and businesses daily as scheduled
• Perform evaluations & consultations with potential customers
• Determine customers’ needs and discuss all solutions.
• Generate sales on every call.
• Inspect current HVAC systems for efficiency and safety
• Perform preventative maintenance on HVAC systems.
• Conduct performance tests with specialized tools
• Troubleshoot current HVAC system issues
• Repair damaged HVAC systems
• Renew maintenance contracts for current customers
• Sell maintenance contracts to new customers
• Maintain accurate inventory of all tools and HVAC parts
• Obey company Code of Ethics and Team Rules

Supervisor Responsibilities of this Role

• None at this time.

Minimum Qualifications

• High School Diploma/GED or equivalent experience
• Valid Driver’s License
• One-year related experience in the HVAC industry or equivalent combination of education and experience

Physical Demands

• Climbing up and down on ladders and equipment
• Heavy lifting required (50-75) pounds; ladder work and tight space work required from time to time.
• Ability to pick up a minimum of 25 pounds consistently and carry up to 250 feet unassisted.
• Operate handheld power tools.
• Wear personal protective equipment.
• Ability to work more than 40 hours per work week and up to 12 hours per day, as needed.

Working Environment

• Employees may be exposed to noise, dust, and fumes, and may work in cramped, awkward positions.
• They may work outdoors in all weather conditions and may be required to climb ladders or work on a roof.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.