Service Technician

Ies Hvac; Santa Rosa (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

A heating and ventilation company in Santa Rosa is seeking an HVAC Technician to install, maintain, and repair air quality systems. The ideal candidate will have strong troubleshooting skills and a commitment to customer satisfaction. Responsibilities include diagnosing system faults, performing repairs, and ensuring compliance with safety standards. This role requires the ability to lift up to 50lbs and work flexibly as needed.

Qualifications

• Valid driver's license is required.
• Understanding of advanced principles of air conditioning, refrigeration, and heating.
• Proficient in balancing air and water treatment systems.

Responsibilities

• Installing, maintaining and repairing HVAC systems.
• Diagnosing electrical and mechanical faults for HVAC systems.
• Performing emergency repairs promptly.

Skills

Customer service skills

Organizational skills

Troubleshooting skills

Job description

Description

An HVAC Technician will be skilled in cleaning, adjusting and repairing systems. You will guide and advise the customer to select the most appropriate air quality system to fulfill their requirements. You will be responsible for air quality systems from installation to end-of-life by performing maintenance, warranty and emergency repairs.

To be successful in this role, customer satisfaction, safety and comfort should be your top priority. Ideal candidates will be patient, and have excellent organizational and troubleshooting skills. .

• Installing, maintaining and repairing ventilation and air conditioning systems and equipment.
• Identifying maintenance risks on equipment.
• Diagnosing electrical and mechanical faults for HVAC systems.
• Cleaning, adjusting and repairing systems, and performing warranty services.
• Performing emergency repairs promptly and efficiently.
• Providing technical direction and on-the-job training.
• Keeping daily logs and records of all maintenance functions.
• Ensuring compliance with appliance standards and with Occupational Health and Safety Act.
• Complying with service standards, work instructions and customers' requirements.
• Assisting with customers' queries.

Requirements

• Valid driver’s license.
• Understanding of advanced principles of air conditioning, refrigeration and heating.
• Working knowledge of boiler systems.
• Proficient in balancing air and water treatment systems in line with HVAC protocols.
• Excellent written, verbal and interpersonal skills.
• Proficient in reading schematics and work plans.
• Ability to work after hours, over weekends and on public holidays with short or no notice.
• Ability to work in confined spaces.
• Ability to lift up to 50lbs.
• Stand/Kneel for long periods of time.
• Ability to climb ladders and work at heights.