HVAC Customer Service Representative

Christianson A/C & Plumbing; Round Rock (TX); On-site; USD 26,174 - 33,062; Full time

Benefits offered by this job

Company-paid employee medical insurance

Company-paid life insurance

Job summary

Christianson A/C & Plumbing in Round Rock, TX is seeking a full-time Customer Service Representative. The ideal candidate will work with the CSR team to schedule customers, resolve complaints, and dispatch service technicians.

This role requires strong organizational skills, familiarity with Microsoft Office, and reliable transportation. Additional preferred qualifications include HVAC experience and Spanish proficiency. The position offers a competitive pay range of $19.00 – $24.00 per hour.

Qualifications

• Very organized and reliable.
• Strong knowledge of Microsoft Office (Word, Excel, Outlook).
• Excellent time-management and communication skills.

Responsibilities

• Schedule customers and resolve complaints.
• Dispatch service technicians and perform other duties as assigned.

Skills

Microsoft Office

Time-management skills

Communication skills

Attention to detail

Job description

Customer Service Representative (Full‑Time)

Christianson Air Conditioning & Plumbing – Round Rock, TX

Responsibilities

You will work with the CSR team to schedule customers, resolve customer complaints, dispatch service technicians, and perform other duties as assigned.

Qualifications

Ideal Candidate: very organized, strong knowledge of Microsoft Office (Word, Excel, Outlook), strong attention to detail, excellent time‑management and communication skills, reliable transportation.

Preferred Qualifications

• Experience in HVAC or construction industry.
• Spanish proficiency (preferred).
• Willingness to work weekends, holidays, and overtime, and to participate in on‑call rotations.

Schedule

• Monday‑Friday
• On‑call

Location

Commute to Round Rock, TX 78664, or must be willing to relocate before starting work.

Compensation

Job Type: Full‑time
Pay: $19.00 – $24.00 per hour with significant additional pay for being on call, working nights, weekends, and holidays.

Benefits

• Company‑paid employee medical and life insurance.