HVAC Customer Service Representative

christiansonco; Round Rock (TX); On-site; USD 26,174 - 33,062; Full time

Benefits offered by this job

Company paid employee medical and life

Dental and vision plan

Short-term and long-term disability

401(k) program

Holiday and vacation pay

Job summary

Christianson Co. is seeking a Full-Time Customer Service Representative to support the HVAC Service Department. The role includes scheduling appointments, dispatching technicians, resolving customer issues, and performing additional duties as assigned.

Monday to Friday with on-call duties, located in Round Rock, TX. Compensation ranges from $19.00 to $24.00 per hour, with company-paid insurance, health benefits, and retirement plans.

Qualifications

• Very organized with strong attention to detail.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent time-management and communication skills with co-workers and customers.
• Reliable transportation to and from office.
• Additional pay for on-call work, nights, weekends, and holidays.

Responsibilities

• Schedule customer appointments.
• Resolve customer complaints.
• Dispatch service technicians.
• Perform other duties as assigned.

Skills

Highly organized

Microsoft Office

Time management

Communication skills

Reliable transportation

Tools

Microsoft Office

Job description

Position Summary

Full‑Time Customer Service Representative to add to our HVAC Service Department.

Responsibilities

• Schedule customer appointments.
• Resolve customer complaints.
• Dispatch service technicians.
• Perform other duties as assigned.

Qualifications

• Very organized with strong attention to detail.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent time‑management and communication skills with co‑workers and customers.
• Reliable transportation to and from office.
• Additional pay for on‑call work, nights, weekends, and holidays.

Preferences

• Experience in HVAC or construction industry.
• Bilingual preferred but not required.
• Willingness to work weekends, holidays, overtime, and on‑call rotations.

Schedule & Location

Monday to Friday with on‑call duties. Round Rock, TX 78664 – reliable commute or intent to relocate before starting work.

Compensation

$19.00 – $24.00 per hour.

Benefits

• Company paid employee medical and life insurance.
• Dental and vision plan.
• Short‑term and long‑term disability.
• 401(k) program.
• Holiday and vacation pay.
• And much more.

Application

All applicants must fill out our company application, found on our Career Site: https://christiansonco.zohorecruit.com/jobs/Careers.