HVAC Customer Service Rep — Growth & Benefits

Sobieski Inc.; Newark (DE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid vacation and holidays

401(k) plan

Free training

Job summary

Sobieski Services, Inc. in Newark, DE seeks a Full-time Customer Service Representative to join our HVAC office team. You will answer phones, schedule and confirm appointments, and perform follow-up calls to ensure client satisfaction.

We offer competitive wages and a comprehensive benefits package including medical, dental, vision, paid vacation and holidays, a 401(k), and free training. Previous HVAC experience is a plus, as is sales knowledge.

Qualifications

• 1+ years of customer service experience.
• Friendly and professional phone voice.
• High school diploma or GED.
• Excellent customer service and computer skills; able to work with multiple applications and talk on the phone at the same time.
• Sales knowledge and HVAC knowledge a plus.

Responsibilities

• Answer phones and provide customer service.
• Schedule and confirm appointments.
• Make follow-up calls to clients.
• Support office tasks as needed.

Skills

Customer service

Phone communication

Multitasking

Computer skills

Education

High school diploma or GED

Tools

Multiple applications

Job description

Sobieski Services, Inc. in Newark, DE seeks a Full-time Customer Service Representative to join our HVAC office team. You will answer phones, schedule and confirm appointments, and perform follow-up calls to ensure client satisfaction.

We offer competitive wages and a comprehensive benefits package including medical, dental, vision, paid vacation and holidays, a 401(k), and free training. Previous HVAC experience is a plus, as is sales knowledge.