HVAC Counter Sales Specialist

Johnstone Supply, The Balsan Group

Hatfield Township (PA)

On-site

USD 20,664,000 - 30,307,000

Full time

17 hours ago
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Job summary

Johnstone Supply The Balsan Group is seeking a Counter Sales Representative to be the face of the branch, assisting contractors and customers with product selection and orders. You will deliver knowledgeable service, process sales efficiently, and contribute to daily operations of the wholesale HVAC outlet.

Ideal candidates bring customer service or sales experience, HVAC knowledge, and strong communication skills.

Qualifications

  • Customer service or sales experience preferred.
  • HVAC industry knowledge is a plus.
  • Strong communication and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Detail-oriented with strong organizational skills.
  • Team player with a positive attitude and willingness to learn.

Responsibilities

  • Provide exceptional customer service to HVAC contractors and walk-in customers.
  • Assist customers with product selection, pricing, and order placement.
  • Process sales orders accurately and efficiently.
  • Build strong relationships with customers and understand their business needs.
  • Answer product questions and help identify solutions.
  • Receive, stock, and maintain inventory as needed.
  • Support branch operations and work closely with the sales and warehouse teams.
  • Assist with maintaining a clean, organized, and customer-focused showroom environment.

Skills

Customer service
Sales experience
HVAC knowledge
Communication
Multitasking
Detail-oriented
Team player

Job description

Johnstone Supply The Balsan Group is seeking a Counter Sales Representative to be the face of the branch, assisting contractors and customers with product selection and orders. You will deliver knowledgeable service, process sales efficiently, and contribute to daily operations of the wholesale HVAC outlet.

Ideal candidates bring customer service or sales experience, HVAC knowledge, and strong communication skills.

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