HVAC Counter Sales Specialist

Johnstone Supply, The Balsan Group; Hatfield Township (PA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Johnstone Supply The Balsan Group is seeking a Counter Sales Representative to be the face of the branch, assisting contractors and customers with product selection and orders. You will deliver knowledgeable service, process sales efficiently, and contribute to daily operations of the wholesale HVAC outlet.

Ideal candidates bring customer service or sales experience, HVAC knowledge, and strong communication skills.

Qualifications

• Customer service or sales experience preferred.
• HVAC industry knowledge is a plus.
• Strong communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Team player with a positive attitude and willingness to learn.

Responsibilities

• Provide exceptional customer service to HVAC contractors and walk-in customers.
• Assist customers with product selection, pricing, and order placement.
• Process sales orders accurately and efficiently.
• Build strong relationships with customers and understand their business needs.
• Answer product questions and help identify solutions.
• Receive, stock, and maintain inventory as needed.
• Support branch operations and work closely with the sales and warehouse teams.
• Assist with maintaining a clean, organized, and customer-focused showroom environment.

Skills

Customer service

Sales experience

HVAC knowledge

Communication

Multitasking

Detail-oriented

Team player

Job description

Johnstone Supply The Balsan Group is seeking a Counter Sales Representative to be the face of the branch, assisting contractors and customers with product selection and orders. You will deliver knowledgeable service, process sales efficiently, and contribute to daily operations of the wholesale HVAC outlet.

Ideal candidates bring customer service or sales experience, HVAC knowledge, and strong communication skills.