HVAC Counter Sales Pro - Customer Solutions & Service

Johnstone Supply, The Balsan Group; Colmar (PA); On-site; USD 42,000 - 52,000; Full time

Job summary

Johnstone Supply The Balsan Group is seeking a Counter Sales Representative to be the face of our branch, helping HVAC contractors and customers find the right products and solutions. You will build relationships, provide knowledgeable service, process orders, and support daily operations of our wholesale HVAC branch.

A strong customer-service mindset and teamwork are essential in a fast-paced environment. This position offers the chance to grow with a respected industry leader and to develop

Qualifications

• Customer service or sales experience preferred.
• HVAC industry knowledge or experience is a plus.

Responsibilities

• Provide exceptional customer service to HVAC contractors and walk-in customers.
• Assist customers with product selection, pricing, and order placement.
• Process sales orders accurately and efficiently.
• Build strong relationships with customers and understand their business needs.
• Answer product questions and help identify solutions.
• Receive, stock, and maintain inventory as needed.
• Support branch operations and work closely with the sales and warehouse teams.
• Assist with maintaining a clean, organized showroom environment.

Skills

Customer service

Sales experience

Communication

Multitasking

Organizational skills

Job description

Johnstone Supply The Balsan Group is seeking a Counter Sales Representative to be the face of our branch, helping HVAC contractors and customers find the right products and solutions. You will build relationships, provide knowledgeable service, process orders, and support daily operations of our wholesale HVAC branch.

A strong customer-service mindset and teamwork are essential in a fast-paced environment. This position offers the chance to grow with a respected industry leader and to develop