HVAC Counter Sales Associate

R.e.-Michel-Compan; Carlisle (Cumberland County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Plans

Wellness Discounts through Blue365

24-Hour Nurse Advice Hotline

Employee Assistance Program

401(k)

Life and AD&D Insurance

Supplemental Life and AD&D Insurance

Short- and Long-term disability

Critical Illness/ Accident Insurance/H

Employee Discount

Uniform Program

Working Advantage discounts

LifeMart discounts

Career Advancement Opportunities & On‑

Weekly Pay

Job summary

R.E. Michel Company in Carlisle, PA is seeking a motivated Counter Sales Associate to provide fast, friendly service, process orders, and support warehouse activities.

You will greet customers, assist with product selection, enter orders, bill products, and collect payments, while upholding safety and quality standards. The role involves coordinating with the delivery team, maintaining displays, and assisting with returns and warranties.

Qualifications

• Excellent verbal communication with the general public and customers.
• Positive attitude and strong interpersonal skills to service customers in-branch, on the phone or at delivery sites.
• Proficient with computers; experience using Prophet 21.

Responsibilities

• Provide fast, friendly customer service following 'Customer First' standards.
• Greet customers and assist with product questions and orders.
• Enter orders in the system the same day; ensure products are billed and payments collected.
• Pull orders from warehouse, load trucks, and stage pickups.
• Prepare invoices, CODs, and vendor paperwork accurately.
• Maintain a safe, clean work area and follow safety procedures.
• Support inventory, displays, and promotions; update customers on delivery times.
• Assist with warehouse duties and forklift operation as needed.

Skills

Verbal communication

Interpersonal skills

Basic math

Invoice literacy

Tools

Prophet 21

Job description

R.E. Michel Company in Carlisle, PA is seeking a motivated Counter Sales Associate to provide fast, friendly service, process orders, and support warehouse activities.

You will greet customers, assist with product selection, enter orders, bill products, and collect payments, while upholding safety and quality standards. The role involves coordinating with the delivery team, maintaining displays, and assisting with returns and warranties.