HVAC Counter Sales Associate - Indianapolis, IN

Rheem Manufacturing Company; Indianapolis (IN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

401K with day 1 match

Job summary

Rheem Air Distribution, through 2J Supply, seeks a friendly customer service associate in Indianapolis area to assist contractors and homeowners with HVAC product knowledge and order processing.

You will greet customers, answer calls, pull orders, and help manage showroom inventory while delivering excellent service and building relationships with customers and internal teams.

Qualifications

• Customer service experience required.
• Sales experience preferred.
• HVAC knowledge a plus.
• High school diploma or GED.
• Able to use a computer and learn an inventory system.

Responsibilities

• Greet and assist customers in a prompt, professional manner.
• Answer customer calls professionally on a multi-extension phone.
• Assist with pulling orders and entry into the database for processing.
• Provide recommendations or solutions to customers regarding HVAC products.
• Accurately process orders and manage customer accounts.
• Stock inventory as needed in the showroom.
• Price out basic quotes & product availability from vendors.
• Process warranty claims.
• General cleaning & showroom upkeep.
• Other duties as assigned.

Education

High school diploma or GED

Tools

Inventory system software

Job description

Job Description

Join 2J Supply, now proudly part of Rheem Air Distribution, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation!

Join 2J Supply, now proudly part of Rheem Air Distribution, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation! With over 60 years of trusted service, 2J Supply has built a strong network across Ohio, Kentucky, West Virginia, and Indiana, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors.

Benefits

At 2J Supply, we continue to operate with a small-company feel but with the resources and benefits of a large company—creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we’re stronger than ever and committed to:

• Excellence in Service
• Building Relationships
• Taking Ownership
• Leading Responsibly

Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers!

We Offer

• $20+ per hour
• Health, Dental, Vision, Life Insurance
• Paid Time Off, Paid Holidays
• 401K with Day 1, Fully Vested 6% company match!

40+ hours/week – Monday - Friday – Normally scheduled 8 hours/day - between 7:00am - 4:30pm

Hours may vary based on business need.

Responsibilities

• Greeting and assisting customers in a prompt professional manner
• Answering customer calls professionally, politely and promptly on a multi extension phone
• Assist with pulling orders and entry into the database for processing
• Provide recommendations or solutions to customers regarding HVAC products
• Accurately process orders and manage customer accounts
• Stock inventory as needed in the showroom
• Price out basic quotes & product availability from vendors
• Process warranty claims
• General cleaning & showroom upkeep
• Other duties as assigned

Qualifications

• Customer Service experience required.
• Sales experience is preferred
• Distributor knowledge preferred. HVAC knowledge a plus.
• Computer literate and able to learn an inventory system.
• High school diploma or GED completion is required.
• Effective communication skills, both verbal and written.
• The physical abilities required for this position include walking; grasping; kneeling; crawling; reaching; carrying; stooping; crouching; standing; sitting; climbing; lifting (up to 100lbs).

We are an Equal Opportunity Employer. Employment is contingent upon completion of a successful Background Check, Drug Screen, and Motor Vehicle Report.