HVAC Controls Technician II — Troubleshooting & Upgrades

NCSL International; Cheyenne (WY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Profit Sharing

Paid Time Off

Tuition Reimbursement

Pet Insurance

EAP

Job summary

LONG Building Technologies, a provider of HVAC equipment and contracting services for commercial clients, seeks a Controls Service Technician II to troubleshoot and program temperature control systems. You will perform emergency and preventative maintenance on installed systems and support FDD software and task management.

You will mentor junior technicians and guide customers with recommended solutions, while maintaining operations and customer satisfaction in a team environment.

Qualifications

• 2+ years of field operations experience.
• Associates degree in computer/electronic technical and 1 year's temperature control system start-up, checkout, and service experience or 3-5 years temperature control system start-up, checkout, and service experience.
• Ability to legally operate a company vehicle.
• Extensive knowledge of HVAC, control systems, building automation, electrical systems, energy management, engineering, installation, and construction procedures.
• Proficient programming and troubleshooting with KMC, Distech, Tridium/Honeywell, and other equivalent systems.
• An aptitude for computers and/or mechanical equipment and a strong drive to self-teach and expand knowledge of different systems.
• Strong analytical skills in solving software and integration challenges.
• Ability to interpret mechanical plans and specifications.
• Ability to independently handle multiple tasks simultaneously and willingness to accept responsibility and accountability.
• Strong customer service and analytical skills.
• Possesses effective communication skills (written and verbal)

Responsibilities

• Provide inspections and assessments of control systems for physical damage, wear and tear, and signs of degradation.
• Perform preventative maintenance such as cleaning, part replacements, software updates, or system optimizations to minimize the risk of failures and malfunctions.
• Utilize industry experience to troubleshoot any issues with systems to identify and implement solutions.
• Effectively communicate with customers to answer inquiries, offer guidance, and resolve technical issues.
• Educate system users about the proper function and upkeep to products.
• Supply information to customers about investing into necessary replacements or vital repairs.
• Keep record of all repairs and maintenance and properly report issues to the technical supervisor.
• The ability to Independently diagnose a broad range of complex system issues and rectify them to the client's satisfaction and LONG Standards.
• Provide guidance and support to other controls service technicians about system maintenance, troubleshooting issues and equipment recommendations on and off the jobsite.
• Provide technical expertise and implement standardized procedures to maximize control system efficiency.
• Program databases for supported systems to meet specified sequences of operation and equipment manufacturers recommendations.
• Perform calibration and check-out of control systems, and ensures that specified sequence of operations and commissioning obligations are met.
• Instruct customer's personnel on operation and maintenance of temperature control systems and energy conversation routines.
• Independently create pricing and quotes, including time and materials estimates, for potential self-performed small projects or upgrades offered to clients.
• Utilize FDD platform to evaluate faults, diagnostics, equipment and building performance and provide FDD task completion, and confirm task resolution.
• Provide information to update drawings and keep records of equipment for as-built documentation
• On-call work may be required on a periodic basis.
• Other duties assigned as the team and service offerings change/grow.

Skills

HVAC knowledge

Troubleshooting

Customer service

Communication skills

Mentoring

Education

Associates degree in computer/electronic technical

Tools

KMC

Distech

Tridium/Honeywell

Job description

LONG Building Technologies, a provider of HVAC equipment and contracting services for commercial clients, seeks a Controls Service Technician II to troubleshoot and program temperature control systems. You will perform emergency and preventative maintenance on installed systems and support FDD software and task management.

You will mentor junior technicians and guide customers with recommended solutions, while maintaining operations and customer satisfaction in a team environment.