HVAC Commercial Service Technician I

Engineering Excellence National Account; Blue Ash (OH); On-site; USD 34,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

PTO & paid holidays

Insurance package (Medical, Dental, V&

401(k) with company match

Life and disability insurance

Training opportunities through Experts

Job summary

Engineering Excellence is hiring an HVAC technician to diagnose and repair commercial HVAC and refrigeration equipment alongside an experienced team. You will learn to analyze customer concerns, perform service, and ensure safety and quality workmanship while delivering exceptional service.

You will train with senior technicians to become self-sufficient in servicing equipment, parts handling, and using dispatch and mobile systems for efficient field work.

Responsibilities

• Learn to analyze, diagnose, and resolve customer concerns in commercial environments.
• Train with senior technicians to perform service on commercial HVAC and refrigeration equipment and accessories.
• Navigate and use smartphones to support business systems and dispatchers.
• Deliver and remove equipment and parts needed to complete service work.
• Provide excellent service to commercial customers and maintain high customer satisfaction.

Job description

Welcome!Build your career while working on commercial HVAC equipment alongside an experienced team of industry professionals. In this role, you'll diagnose and repair equipment issues, deliver quality workmanship, and provide exceptional customer service. Success requires strong troubleshooting abilities, clear communication, and a commitment to safety and integrity.This role is perfect for technicians looking to expand their skills, gain hands-on experience, and grow their HVAC career with a supportive team.What Do We Offer You as an Engineering Excellence Employee?Engineering Excellence offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:Competitive Pay: $25 to $55.00 per hour (based on experience)Paid Time Off and Company Holiday Pay because work life balance mattersMedical, Dental, and Vision Insurance programs401(k) Retirement Savings Plan with company matching contributionsLife Insurance and disability insurance optionsSupplemental benefit programsWorld Class Training opportunities through our Experts UniversityA team that values safety, quality workmanship, and supporting one anotherKey Responsibilities:Responsible for learning the process of analyzing, diagnosing, and resolving customer concerns in commercial environments.Train with senior technicians and work to become self sufficient in performing service on commercial HVAC and refrigeration equipment as well as accessories.Ability to navigate and use smart phone to support business systemsProper use of all IVR systems and proper check in and out with EE dispatchers.Responsible for delivery and removal of equipment and parts needed to complete service work.Responsible for providing excellent service to commercial customers and sustaining high levels of customer satisfaction.Handle customer concerns, questions or problems in an effective manner.Prepare material requisition forms to ensure proper truck stock levels.Other duties include performing maintenance on equipment, servicing and/or cleaning IAQ products, soldering, welding, brazing, and performing minor field fabrication.Requirements:A certificate in HVAC from an accredited college or career center.EPA 608 Refrigeration license, Universal license preferred.Proven mechanical aptitudeAble to operate all necessary tools and equipment to perform various projects.Demonstrated commitment to the delivery of customer-focused service.The ability to work overtime and weekend hours as required.The successful incumbent must be able to meet the minimum requirements for our background check criteria.• Minimum Experience: 0 - 2 years • Minimum Education: High School Diploma/GED Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Engineering Excellence.Engineering Excellence is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]