Commercial HVAC Service Technician II

Engineering Excellence; Farmington Hills (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401(k) Retirement Plan

Life Insurance

Career Training

Disability Insurance

Job summary

Engineering Excellence in Farmington Hills, MI, seeks a skilled commercial HVAC service technician to diagnose and repair equipment alongside an experienced team. You will perform start-ups, troubleshoot issues, and deliver quality workmanship while upholding safety and customer service standards.

The role requires 2+ years in commercial HVAC, EPA 608 license (Universal preferred), and ability to read drawings and blueprints.

Qualifications

• 2+ years of experience in the commercial HVAC industry.
• EPA 608 Refrigeration license, Universal preferred.
• Ability to read drawings, blueprints, and production diagrams.

Responsibilities

• Analyze, diagnose, and resolve customer concerns in commercial environments.
• Service commercial HVAC equipment including heating, air conditioning, ventilation, and refrigeration.
• Perform start-ups on equipment as required.
• Deliver excellent service to commercial customers and maintain high customer satisfaction.
• Coordinate with dispatchers and manage material requisitions for job sites.

Skills

HVAC troubleshooting

Customer service

Clear communication

Safety awareness

Education

High School Diploma or GED

Tools

HVAC tools

Job description

Welcome!

Build your career while working on commercial HVAC equipment alongside an experienced team of industry professionals. In this role, you'll diagnose and repair equipment issues, deliver quality workmanship, and provide exceptional customer service. Success requires strong troubleshooting abilities, clear communication, and a commitment to safety and integrity.

This role is perfect for technicians looking to expand their skills, gain hands-on experience, and grow their HVAC career with a supportive team.

What Do We Offer You as an Engineering Excellence Employee?

Benefits

• Competitive Pay with incentive opportunities
• Paid Time Off and Company Holiday Pay
• Medical, Dental, and Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance and disability insurance options
• Supplemental benefit programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

Key Responsibilities

• Responsible for analyzing, diagnosing, and resolving customer concerns in commercial environments.
• Perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
• Perform start-ups on equipment as required.
• Ability to navigate and use smart phone to support business systems
• Proper use of all IVR systems and proper check in with EE dispatchers.
• Responsible for delivery and removal of equipment needed to complete service work.
• Responsible for providing excellent service to commercial customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner. Prepare material requisition forms to ensure proper truck stock levels.
• Other duties include performing maintenance on equipment, servicing and/or cleaning
• IAQ products, soldering, welding, brazing, and performing minor field fabrication.

Requirements

• Experience in the commercial HVAC industry
• EPA 608 Refrigeration license, Universal preferred.
• Proven mechanical aptitude and experience in the commercial HVAC field.
• Able to operate all necessary tools and equipment to perform various projects.
• Adept at servicing commercial heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
• Demonstrated commitment to the delivery of customer-focused service.
• Must be able to read and interpret drawings, blueprints, and production diagrams.
• The ability to work overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.

• Minimum Experience: 2+ years
• Minimum Education: High School Diploma/GED

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Engineering Excellence is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]