HVAC Call Center CSR — Commission & Benefits

Airtron Heating & Air Conditioning - Columbus; Columbus (OH); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Paid time off (PTO)

401(k) with company match

Tuition reimbursement

Company vehicle

Room for growth

Job summary

Airtron Heating & Air Conditioning of Columbus in Columbus, OH is hiring a full-time Customer Service Representative to be the first line of communication for customers and deliver high-quality service.

The role offers a competitive wage of $17-$21 per hour plus monthly commissions on selling service plans, with benefits including health, PTO, a 401(k) with company match, tuition reimbursement, a company vehicle, and room for growth.

Qualifications

• Customer service skills required.
• Bilingual skills preferred.
• Ability to communicate clearly and professionally.

Responsibilities

• Answer incoming calls from potential and current clients and provide information.
• Set appointments and schedule home visits.
• Document project details and customer concerns accurately.
• Monitor voicemails and respond to emails with timely updates.
• Send appointment confirmations and follow up with customers to ensure satisfaction.

Skills

Customer service skills

Bilingual preferred

Job description

Airtron Heating & Air Conditioning of Columbus in Columbus, OH is hiring a full-time Customer Service Representative to be the first line of communication for customers and deliver high-quality service.

The role offers a competitive wage of $17-$21 per hour plus monthly commissions on selling service plans, with benefits including health, PTO, a 401(k) with company match, tuition reimbursement, a company vehicle, and room for growth.