HVAC Applications Engineer - Solutions & Proposals

Critical Systems; Rockville (MD); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with matching

Generous PTO

Performance-based incentives

Professional development

Collaborative team culture

Employee Assistance Program

Job summary

Critical Systems LLC seeks an Applications Engineer to provide technical support for sales teams and clients across design and fulfillment stages of HVAC equipment projects.

The role requires strong customer service, solid HVAC technical knowledge, and problem-solving skills to ensure timely equipment delivery with limited resources. Candidates should have a Bachelor's degree in a related field and 2–3 years in HVAC applications or inside sales.

Qualifications

• U.S. Citizenship or Permanent Residency (Green Card) required.
• Bachelor's degree in Mechanical Engineering (HVAC), Civil Engineering, Construction management, Engineering Technology, or related technical field.
• 2–3 years of experience in HVAC applications or inside sales.
• Strong mechanical and technical aptitude to learn products.
• Excellent verbal and written communication skills.
• Working knowledge of Microsoft Office, Web-enabled applications and intermediate Excel.
• Ability to thrive in a fast-paced environment.
• Ability to work independently with minimal direction.

Responsibilities

• Provide technical support to sales engineers, consulting engineers, contractors or technical buyers for system and product selection during design and fulfillment.
• Perform take-off, optimization/validation of equipment including size, configuration, voltage and options.
• Prepare proposals and pricing breakdowns and evaluate equipment savings.
• Develop submittals for production release and delivery.
• Conduct periodic job site visits as needed.
• Maintain an organized library/database of technical information for quick access.
• Hold job meetings (cost reviews, submittals, pre-release).
• Coordinate service and technical support during start-up and warranty period.
• Meet deadlines for proposals, submittals, and equipment releases.
• Manage multiple projects and issues with tact and persistence.
• Flexibility to work outside normal hours as required.

Skills

Customer service

Technical aptitude

Verbal and written communication

Independence

Time management

Education

Bachelor's degree (HVAC/Civil/Construction/Eng Tech)

Tools

MS Office

Excel

Web-enabled apps

Job description

Critical Systems LLC seeks an Applications Engineer to provide technical support for sales teams and clients across design and fulfillment stages of HVAC equipment projects.

The role requires strong customer service, solid HVAC technical knowledge, and problem-solving skills to ensure timely equipment delivery with limited resources. Candidates should have a Bachelor's degree in a related field and 2–3 years in HVAC applications or inside sales.