Human Services Technician - Programs

CITY OF TOLLESON; Tolleson (AZ); On-site; USD 44,000 - 61,000; Part time

Job summary

City of Tolleson is seeking a part-time Human Services Technician (Senior Program Assistant) to support senior services programs and events. The role includes greeting patrons, handling inquiries, and assisting with meal delivery reporting in a safe, welcoming environment.

Responsibilities include recordkeeping, data entry, and preparing monthly summaries. Requires a High School Diploma or GED and 2 years of related experience, plus an Arizona driver’s license and standard certifications.

Qualifications

• High School Diploma or GED and 2 years of related experience.
• Arizona driver’s license, Food Handler's Card, First Aid/CPR, Background Clearance.

Responsibilities

• Greet patrons and respond to inquiries.
• Support senior services programs and events.
• Prepare and maintain program records and reports.
• Maintain safe, clean, welcoming center environment.
• Assist with meal delivery reporting and daily operations.

Skills

Customer service

Computer skills

Time management

Interpersonal skills

Education

High school diploma or GED

2 years related experience

Tools

Microsoft Office

Job description

The City of Tolleson is seeking a qualified and dependable candidate for a Human Services Technician (Senior Program Assistant) - Part Time position. The Human Services Technician, provides customer service and operational support for senior services programs, activities, and facilities. Greets patrons, responds to inquiries, and provides information regarding services, programs, and facility procedures. Assists with the preparation of equipment, facilities, and service areas for daily activities and supports the planning, implementation, and evaluation of Senior Center programs and events. Ensures the daily delivery and accurate reporting of congregate and home-delivered meals. Monitors facilities and equipment for safety and cleanliness, reports maintenance or safety concerns, and performs basic cleaning and sanitizing duties. Maintains program records, gathers and enters data, prepares monthly program summaries and performance reports, and assists with administrative and program-related tasks. Supports daily operations by ensuring a safe, welcoming, and well-maintained environment for patrons. Perform other duties as assigned.

Qualifications

• High School Diploma or GED and 2 years of experience in assigned area of responsibility; or an equivalent combination of directly related education and experience. Possess a valid Arizona driver's license, Food Handler's Card, First Aid/CPR certification, Fingerprint Clearance Card, and Central Registry Background Clearance.

Knowledge of

• Job-specific equipment
• Customer service principles and practices
• Recordkeeping techniques
• Cleaning techniques
• Modern office technology

Skills in

• Following directions and meeting standards
• Utilizing necessary work equipment and tools
• Basic math skills
• Effective time management
• Providing customer service
• Utilizing a computer and relevant software applications
• Utilizing communication and interpersonal skills as applied to interactions with coworkers, supervisors, the general public, and others to sufficiently exchange or convey information and to receive work direction

Physical Requirements/Work Conditions

Positions in this class typically require standing, sitting, walking, lifting, carrying, pushing/pulling, reaching, handling, fine dexterity, kneeling, crouching, crawling, bending, twisting, seeing, hearing, talking, climbing, and balancing.

Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Working Conditions are in an office setting. Depending on assignment some travel may be required.

Full Salary Range for Position

$21.10 - $29.54 Hourly

EOE/M/F/D/V/S