Human Services Program Specialist - 64069772

Civicworks; Saint Augustine (FL); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Civicworks is seeking a Human Services Program Specialist to support clients living with HIV/AIDS under the Ryan White Program in St. Johns County, Florida. You will assess clients, develop care plans, and coordinate essential services within an interdisciplinary team.

The role requires driving, strong communication, and proficiency with MS Office and databases. Training in HIV-related certifications is provided and expected within set timelines.

Qualifications

• Valid Florida driver's license; willingness to work in-office and in the field daily.
• Knowledge of case management concepts and HIV/AIDS treatment and care.
• Strong written and oral communication, active listening, empathy, and conflict resolution.
• Proficiency with MS Office and database management systems.

Responsibilities

• Provide comprehensive medical and non-medical case management to clients living with HIV/AIDS under the Ryan White Program.
• Conduct client assessments and develop individualized care plans.
• Coordinate community resources and services; maintain detailed records.
• Perform HIV testing and counseling; work as part of an interdisciplinary team.

Skills

Driver's license

Case management knowledge

Communication skills

MS Office & databases

Education

HIV 500/501 certification

AETC case management training

Tools

MS Office

Database management systems

Job description

The Florida Department of Health in St. Johns County seeks a Human Services Program Specialist to provide comprehensive medical and non-medical case management services to clients living with HIV/AIDS through the Ryan White Program. The role involves conducting client assessments, developing individualized care plans, coordinating community resources and services, maintaining detailed records, and performing HIV testing and counseling. This position is part of an interdisciplinary team dedicated to ensuring continuity of care and supporting clients in navigating complex health and social systems.

Key qualifications:

• Valid Florida driver's license and willingness to work in-office and field settings daily
• Knowledge of case management concepts, HIV/AIDS treatment and care, and interviewing techniques
• Skilled in written and oral communication, active listening, empathy, and conflict resolution
• Ability to utilize MS Office programs and database management systems
• HIV 500/501 certification required within 60 days of hire (Florida Statute 381.004)
• AIDS Education and Training Center (AETC) sponsored case management training required within six months of hire