Human Services Program Representative 1

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 45,000 - 65,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking a Human Services Program Representative 1 to help develop and strengthen peer services across the Commonwealth. The role invites creativity, motivation, and a commitment to public service, with responsibilities spanning oversight, policy development, provider evaluation, and stakeholder coordination.

Full-time position with telework options up to three days per week; usual hours 8:30 AM–5:00 PM, in Pennsylvania.

Qualifications

• Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor’s degree; or an equivalent combination of experience and training.
• Must meet PA residency requirements and be able to perform essential job functions.

Responsibilities

• Program Oversight: Review program service descriptions, monitor provider compliance, and deliver training and technical assistance.
• Policy Development: Analyze legislation, assist with policy creation, and support consistent policy interpretation.
• Provider Evaluation: Assess fiscal, administrative, and program operations through documentation review and on-site visits.
• Stakeholder Coordination: Collaborate with counties, organizations, and agencies to develop and expand peer services.
• Program Design: Support statewide planning, best practices, fiscal monitoring, and implementation of new initiatives.
• Performance Monitoring: Evaluate peer programs for adherence to standards and core practice principles.

Education

Bachelor's degree

Job description

THE POSITION

Are you eager to work on programs that improve the lives of individuals and families? As a Human Services Program Representative 1 with the Department of Human Services, you will help develop and strengthen peer services across the Commonwealth. This role encourages your creativity, motivation, and commitment to public service.

DESCRIPTION OF WORK

This position supports the statewide development, coordination, and evaluation of peer service programs within the Department of Human Services. As a Human Services Program Representative 1, you will perform the following duties:

• Program Oversight: Review program service descriptions, monitor provider compliance, and deliver training and technical assistance
• Policy Development: Analyze legislation, assist with policy creation, and support consistent policy interpretation
• Provider Evaluation: Assess fiscal, administrative, and program operations through documentation review and on-site visits
• Stakeholder Coordination: Collaborate with counties, organizations, and agencies to develop and expand peer services
• Program Design: Support statewide planning, best practices, fiscal monitoring, and implementation of new initiatives
• Performance Monitoring: Evaluate peer programs for adherence to standards and core practice principles

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Minimum Experience and Training Requirements:

• Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor’s degree ; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S.
• 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.