Human Services Program Representative 1

Commonwealth Of Pennsylvania; Harrisburg (Dauphin County); On-site; USD 45,000 - 60,000; Full time

Job summary

The Commonwealth Of Pennsylvania is seeking a Human Services Program Representative 1 to oversee Early Learning Resource Centers and ensure compliance with state and federal requirements. This full-time position requires travel throughout various counties and involves technical support and policy development. Candidates must have a Bachelor's degree and three years of relevant experience in human services. The position is home-headquartered, necessitating an approved working location in Pennsylvania, with a clear commitment to diversity and inclusion.

Qualifications

• Three years of professional experience in human service programs.
• Experience in compliance oversight and evaluation.
• Ability to provide technical support.

Responsibilities

• Monitor compliance of Early Learning Resource Centers with regulations.
• Act as a liaison between local grantees and headquarters.
• Conduct performance standards monitoring.

Skills

Program development

Compliance monitoring

Technical support

Project management

Education

Bachelor's degree in relevant field

Job description

THE POSITION

Are you ready to elevate your career by becoming a driving force behind the success of early learning initiatives across the state? As a Human Services Program Representative 1 within the Bureau of Early Learning Resource Center Operations and Monitoring, you will act as a strategic consultant and collaborative liaison, ensuring that vital community resources operate at their highest potential. By joining the Division of Technical Management and Compliance team, you will empower local partners through expert guidance, fostering an environment of excellence and administrative integrity. Your work will directly impact the quality of services provided to families, making you a key architect in the future of human services.

DESCRIPTION OF WORK

As a Human Services Program Representative 1, you will play a critical role in the oversight and monitoring of grantees to ensure that Early Learning Resource Centers remain in full compliance with all state and federal requirements. This position focuses on promoting effective management practices, ensuring comprehensive service delivery, and maintaining sound fiscal oversight across all assigned programs. In this capacity, you will actively contribute to the strategic development and maintenance of policies, procedures, and internal systems.

Serving as a vital liaison, you will bridge the gap between local grantees and department headquarters, providing technical support regarding operational standards and system functionality. Your responsibilities will also include conducting monitoring of federal and state performance standards to guarantee program integrity. By offering continuous guidance and professional support, you will ensure that local partners have the necessary tools to meet high-level compliance and operational expectations, ultimately fostering a robust support system for early learning initiatives.

Travel may include the following counties: Allegheny, Armstrong, Beaver, Bedford, Blair, Butler, Cambria, Cameron, Clarion, Clearfield, Crawford, Elk, Erie, Fayette, Forest, Franklin, Fulton, Greene, Huntingdon, Indiana, Jefferson, Lawrence, McKean, Mercer, Potter, Somerset, Venango, Warren, Washington, and Westmoreland.

WORK SCHEDULE AND ADDITIONAL INFORMATION

• Full‑time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday‑Friday, with a 60‑minute lunch
• Home Headquartered: The position is home‑headquartered. To be home‑headquartered you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania.
• Frequent travel will be required. Travel expenses will be paid.
• Salary: In some cases, the starting salary may be non‑negotiable.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

• Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor’s degree; or an equivalent combination of experience and training.

Other Requirements

• You must reside in or be willing to relocate to the Western Region (Allegheny, Armstrong, Beaver, Bedford, Blair, Butler, Cambria, Cameron, Clarion, Clearfield, Crawford, Elk, Erie, Fayette, Forest, Franklin, Fulton, Greene, Huntingdon, Indiana, Jefferson, Lawrence, McKean, Mercer, Potter, Somerset, Venango, Warren, Washington, and Westmoreland) within the first 6 months of employment.
• You must meet the Pennsylvania residency requirement. For more information on ways to meet PA residency requirements, follow the residency guidelines.
• You must be able to perform essential job functions.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

"The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply."