Human Services Case Manager

Pasco Police Department; Dade City (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Pasco County invites applications for a Human Services Case Manager within the Community Services Department, Human Services Division. This grant-funded role involves interviewing social welfare applicants, evaluating resources, and counseling individuals on social, emotional, or financial challenges.

The position requires a Bachelor’s in social science (or an Associate with 2 years’ experience) and a valid Florida driver’s license.

Qualifications

• Bachelor's degree in Social Science or related field; or an Associate degree with 2 years' human services experience.
• Excellent written reports and client file documentation.
• Ability to use calculator and basic data entry; typing preferred.
• Experience or familiarity with opioid/substance use disorder or housing support services is a plus.

Responsibilities

• Interviews social welfare applicants and evaluates resources.
• Makes recommendations for funding or denial of service based on policies, procedures, laws, and regulations.
• Counsels indigent and at-risk citizens on social, emotional, or financial problems within their own limitations.
• Performs related work as required.

Skills

Rapport building & relationships

Communication skills

Assessment of needs

Self-sufficiency guidance

Education

Bachelor's degree in social science or related field

Associate degree with 2 years of human services experience

Job description

General Description

JOIN OUR TEAM AS A HUMAN SERVICES CASE MANAGER

This role involves professional social work in the County's Community Services Department, Human Services Division. This is a grant funded position.

Essential Job Functions

Interviews social welfare applicants. Evaluates applicants' resources, including assets, income, employability, family status, and State or Federal assistance received. Makes recommendations for funding or denial of service based on established policies, procedures, laws, and regulations.

Counsels indigent and at risk citizens on how to deal with social, emotional, or financial problems within their own limitations. Encourages self-sufficiency and independence of social service programs when possible.

Performs related work as required.

Knowledge, Skills And Abilities

• Knowledge of the principles and practices of social service work.
• Knowledge of County laws, rules, and regulations related to the providing of public assistance and medical care.
• Knowledge of related social service activities.
• Ability to achieve rapport and to establish effective relationships with applicants, their relatives, other interested persons, and community human service providers.
• Ability to prepare complete, concise, meaningful, and accurate written reports and maintain Case Worker notes in client files.
• Ability to establish and maintain good relations with fellow employees and the public.
• Ability to make sound judgments.
• Ability to work autonomously and creatively on new projects.

Minimum Requirements

PHYSICAL SKILLS:

Ability to communicate effectively using verbal, written and visual communication.

EDUCATION, TRAINING AND EXPERIENCE:

Graduation from an accredited college or university with a Bachelor's Degree in Social Science or a related field OR an Associate degree and t wo (2) years' experience in the human services field. Must be able to type (no minimum speed requirement), and use calculator and telephone. Computer/data entry experience is preferred. Experience working with people affected by opioid use disorder, substance use disorder, and/or experience working with housing support services preferred.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:

Must possess a valid Florida Driver's License.

ADA STATEMENT:

A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

DRUG-FREE WORKPLACE:

Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES:

All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

VETERANS' PREFERENCE:

Under Section 295.07, F.S., Chapter SSA-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.

PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021