Mental Health and Substance Abuse Resource Coordinator

Hernando County, Florida BOCC; Brooksville (FL); On-site; USD 30,000 - 39,000; Part time

Job summary

Hernando County BOCC seeks a part-time outreach coordinator to link residents with substance use disorder resources and services. The role collaborates with public agencies, healthcare providers and community organizations to expand access and education about available supports.

The position operates under Regional Opioid Settlement funds and may be limited by funding availability; it does not include county employee benefits.

Qualifications

• Bachelor’s degree in human services, social services, behavioral sciences, public health, or a closely related field.
• Licensed master’s in social work (LMSW) preferred.
• Minimum four (4) years of progressively responsible experience in developing, delivering and monitoring community programs.

Responsibilities

• Enables easy access to substance use disorder and opioid use disorder information and resources.
• Research and maintain up-to-date information for SUD/OUD treatment and related services.
• Communicate with medical providers, community agencies, and the public to promote program services.
• Responds to questions about SUD/OUD services and resources.
• Assist with development and implementation of long-term strategic plans for a community system of care.

Skills

Interpersonal skills

Communication

Multitasking

Knowledge of community resources

HIPAA confidentiality

Education

Bachelor’s degree in human services, social services, behavioral sciences, public health, or a closely related field

Tools

Microsoft Excel

Microsoft Word

Job description

This position will collaborate with partner agencies to ensure comprehensive services grant communities direct and immediate access to essential resources regarding prevention, treatment and recovery opportunities. Utilizing a case manager model, this position will work with all agencies, in addition to the public, to connect individuals to treatment and resources necessary for recovery, including peer support, transportation, education, employment opportunities, medical care and other social determinant of health.

The position includes the development of an action-oriented, strategic project plan to address identified issues and educate Hernando County residents and providers on what resources are available in the community in order to seek, identify and enlist community organization, faith-based churches, educational institutions, other county departments, businesses, and grant funder sources with the goal of expanding access to services and leveraging resources.

This is a part-time position that is funded with Regional Opioid Settlement funds and subject to the availability of funds from Department of Children and Families. Please note that this position will not be subject to Hernando County BOCC employee benefits.

The following statements describe the principal functions of this job and its scope of responsibility but shall not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.

• Enables easy access to substance use disorder and opioid use disorder information and resources.
• Research and maintain up-to-date information including access and contact information for SUD/OUD treatment, home and community-based services, social supports, and funding opportunities.
• Clearly communicate with medical providers, healthcare workers, community agencies, and the public to promote program services and best practices throughout the county, via media, churches, schools, business, etc.
• Responds to questions and inquiries about SUD/OUD services and resources.
• Assist with the development and implementation of long-term strategic plans to build a community system of care (prevention, early intervention, treatment and recovery support).
• Provide information for and prepare various reports as required.
• Increase collaboration with Health Departments, Federally Qualified Health Clinics (FQHCs), health professionals, Emergency Medical Services, criminal justice partners, prevention coalitions, treatment services and community-based organization.
• Participates in local, regional, and statewide meetings and community needs assessments. Attends, training, workshops, conferences to enhance job knowledge and skills.
• Connect individuals to treatment and resources necessary for recovery including resources generally thought to be outside the realm of substance abuse treatment such as housing, employment, food, and transportation assistance in addition to providing connection to medical care, education and other social and spiritual resources, which may include some advocacy-based case management and service connection.
• Work with managing entities and various providers to establish evidence-based program and services within Hernando County.
• Assists in identification of needs and connecting individuals and families to community services. Monitors and recommend adjustment in services needed to maximize effectiveness and impact.
• Conducts education session to help communities and clients understand resources or services received and how to access them.
• Provides referrals to other local services provides as may be necessary to ensure maximum delivery of available services.
• Assist with the development and analysis of procedures and guidelines.

Emergency Response

County employees are required to report for work during a state of emergency and are subject to recall around the clock for emergency response operations which may include duties other than those specified in this job description. Employees may request an exemption from this requirement by submitting the appropriate exemption form, subject to review and approval.

Minimum Qualifications

• Bachelor’s degree in human services, social services, behavioral sciences, public health, or a closely related field from an accredited college or university.
• Licensed master’s in social work (LMSW) preferred.
• Minimum four (4) years of progressively responsible experience in the development, delivery and monitoring or evaluation of community programs, dissemination of information, coordination of services, strategic and community health planning, and health education. Direct experience with substance use disorders preferred.

A combination of education, training and experience may be substituted at the County's discretion.

Licenses, Certifications, or Registrations

• Must possess and maintain a valid Florida Driver’s License or must obtain within 30 days of establishing residency in Florida and be insurable by current insurance carrier, or valid Florida Identification Card is acceptable only for positions not required to drive a county vehicle.
• Must have or be able to obtain certification within three (3) months of employment in FEMA National Incident Management System (NIMS) courses:
• Must have or be able to obtain certification within three (3) months of employment in FEMA National Incident Management System (NIMS) courses:
  • IS-100.c: Introduction to the Incident Command System (ICS)
  • IS-200.b: ICT for Single Resources & Initial Action Incidents
  • IS-700.b: An Introduction to the National Incident Management System
• This position may be subject to Hepatitis B Vaccination and other vaccines as required
• Obtain and maintain Level II Clearance, for DCF access.

Required Competencies

• Knowledge of current operations, principles, policies, procedures and governing laws and regulations of the department, County, and other local, state, and federal government.
• Knowledge of a variety of software applications including, but not limited to Microsoft products,(Excel, Word, etc.), email/calendar application and an ability to prepare comprehensive reports both verbally and in writing.
• Knowledge of the principles and practices of social work.
• Skilled in practices and procedure of community organizations and cooperations.
• Knowledge of community resources, programs, and evidence-based practices especially as it relates to treatment, prevention, and recovery of substance abuse, opioid abuse and mental health.
• Knowledge of programs administered by Health and Human Services, Department of Children and Families, Department of Economic Opportunity, Housing and Urban Development, USDA, Aging and Adults Services, Social Security Administration, and other federal, state, local nonprofit and for-profit organization to assist with social service issues.
• Ability to interact professionally in a politically complex environment with superior interpersonal skills and a sensitivity and enthusiasm for working with diverse populations, environments, and community involvement.
• Ability to provide excellent customer service and a thorough understanding of confidentiality and HIPAA, Health Insurance Portability Accountability Act.
• Ability to interact professionally with diverse environments, populations, supervisors, other organizations, and department staff. Establish and maintain effective and positive working relationships with applicants, other interested parties, local agencies and/or providers, and department team.
• Ability to multitask, meet numerous deadlines, and work independently for long periods with minimal supervision.

Physical Requirements/Work Environment

• Requires sitting most of the day.
• The job involves frequent lifting and carrying up to 10 pounds, and occasionally up to 20 pounds.
• The job requires frequent bending, twisting, and occasional squatting, climbing, kneeling, and balancing.
• The job requires the completion of tasks that involve simple grasping, pushing, pulling, fine manual manipulation, and typing.
• The job requires normal visual acuity and field of vision, depth perception and color vision, hearing, and speaking.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Pay Grade: 8

Salary Disclosure: Pay rates are based on policy, education, skill, experience level and internal equity.

VETERANS' PREFERENCE: Under Section 295.07, F.S., Chapter SSA-7, Hernando County BOCC provides to veterans, that preference in appointment will be given to preference-eligible applicants.

Hernando County Board of County Commissioners (BOCC) is an Equal Opportunity Employer and does not discriminate on the basis of sex, race, color, religion, gender, orientation, national origin, age, marital status, veteran status, genetic information, pregnancy, disability, or any other protected characteristic as defined by law.

Hernando County is a Drug-Free workplace. All employees are subject to drug testing in accordance with Federal and Florida State Law.

Applicants requiring reasonable accommodations as defined by the Americans with Disabilities Act, must provide notification to the BOCC in advance to allow sufficient time to provide an accommodation.