Human Services Assistant- Children Services

Baltimore County; Towson (MD); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Educational Assistance

Flexible Spending Accounts

Retirement Plan

Résumé du poste

Baltimore County is seeking a Human Services Assistant to support the Bureau of Children Services within the Department of Health and Human Services. The role focuses on non-clinical case management support and documentation.

The position requires an associate degree in social/behavioral sciences, strong communication, and solid organizational and computer skills. Eligible candidates provide transcripts and proof of education as part of the application.

Qualifications

• Graduation from an accredited college or university with an associate in arts degree in a social science, behavioral science.
• Experience in individual, group, or family counseling or intake/referral work may substitute on a year-for-year basis up to two years for the required education.

Responsabilités

• Supervise family visitation and coordinate schedules to ensure safety and support.
• Transport families to appointments and services.
• Document services and progress in case records within required timelines.
• Provide administrative support including phone coverage, mail, filings, and data entry.
• Attend court reviews, family team meetings, and appointments with clients.
• Maintain monthly statistics and participate in mandatory meetings and training.

Connaissances

Interviewing techniques

Mathematical calculations

Written communication

Information gathering

Oral communication

Relationship building

Regulation understanding

Record keeping

Computer skills

Formation

Associate degree in social/behavioral sciences

Outils

CJAMS

Microsoft Office

Description du poste

Pay Schedule I, Grade 21, Regular Schedule: 35 hours per week

A vacancy exists in the Department of Health and Human Services, Bureau of Children Services.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in this classification may be filled from the list of eligible applicants.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You Must attach your transcript(s), certification(s) and license(s) to your application. Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Under close supervision, functions as a member of the support services unit whose mission is to secure and maximize resources for foster care and independent living youth by assisting social workers in the completion of non-clinical case management. This position is responsible for providing a variety of supportive services, including focusing on improving and documenting parenting and life skills with the hope of promoting reunification.

Examples Of Essential Duties

• Supervise family visitation to provide safety of the child(ren) and direction to the parents. Negotiate visitation schedule with social workers, parents, and/or foster care providers.
• Transport children and/or families safely and timely to appointments that will provide them with needed services to enhance the parent/child relationship and provide customer service.
• Document services offered, assistance provided, and progress of clients. Ensure that documentation is updated in CJAMS within 72 hours of client contact.
• Provide administrative support to Children Services, including but not limited to: phone coverage, mail distribution, preparing packets for training, filing, scanning documents, and database entry.
• Attend court review hearing, family team decision meetings, and medical or therapeutic appointments with clients.
• Keep all parties informed of case status. Provide monthly stats. Attend all mandatory meetings and training courses.

Emergency Operations

Participates as needed in agency’s mandated obligation to provide mass care and shelter under direction of County or State Emergency Operations Center.

NOTE:

The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.

Qualifications

Required Qualifications

Graduation from an accredited college or university with an associate in arts degree in a social science, behavioral science.

Experience in individual, group, or family counseling or in intake and referral work may be substituted on a year-for-year basis up to a maximum of two years for the required education.

Knowledge, Skills, And Abilities (Entry Level)

• Basic knowledge of interviewing techniques.
• Skill in performing simple mathematical calculations such as addition, subtraction, multiplication, and division. Writing skill necessary to complete simple application forms and reports.
• Ability to obtain information from clients and to compile information into case records.
• Ability to communicate orally.
• Ability to establish and maintain effective working relationships with others.
• Ability to understand Federal, State, and local regulations, program policies and procedures, to apply them to specific client situations, and to compute the amounts of grants to clients.
• Ability to maintain detailed and accurate records and to prepare summary reports.
• Ability to use a computer to enter, update, or retrieve information.

Knowledge, Skills, And Abilities (Full Performance)

• Knowledge of Federal, State, and local regulations, policies, and procedures relating to assigned programs.
• Knowledge of community services and other agency programs for referral.
• Knowledge of County and departmental rules, regulations, policies, and procedures relating to the performance of duties.
• Skill in obtaining information from clients and applying program requirements to determine eligibility.
• Skill in computing amounts of grants.
• Skill in maintaining accurate records and preparing summary reports.
• Ability to assist human services professionals with case management.
• Ability to perform basic assessment of client needs for referral purposes.
• Ability to recognize clients in crisis and take appropriate action.
• Ability to maintain client confidentiality.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail Or Deliver Documents To

ATTN: Human Services Assistant

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Physical and Environmental Conditions

This position is essentially sedentary with occasional walking, lifting, or other restricted physical activities. Position may require traveling between work sites. Position may be required to respond to emergency situations and work overtime with little or no notice.

Medical Examination and Employment Background Investigation

Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.

Employment Benefits For Full-Time, Merit Or Classified Employees

Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Salary

Annual Salary review

Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance

General Increases

General Increases - Cost of living increases and adjustments may be granted as legislated.

Longevity Increases

Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

Benefits

• Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.

Paid Leave

Paid benefits listed below vary depending upon the Classification.

Educational Assistance

70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.