Human Service Outreach Specialist

A-Line Staffing Solutions; New Castle (PA); Hybrid; USD 30,000 - 42,000; Full time

Job summary

A-Line Staffing is hiring a Human Services Outreach Specialist for a hybrid role involving remote work and field visits within specified Pennsylvania counties. The position pays $26.00 per hour and runs Monday through Friday, 8:00 am to 4:30 pm.

Travel to assigned counties is required, and the role involves delivering SMP services, educating on fraud prevention, and coordinating program activities with the SMP Project Manager in the Education and Outreach Office.

Qualifications

• Bachelor's degree in communications, social work, public health, or a related field.
• Preferred: experience in a statewide human services program as a social worker, outreach specialist, or program specialist.

Responsibilities

• Delivers Senior Medicare Patrol (SMP) services to Medicare beneficiaries, their families, and caregivers.
• Provides group education and one-on-one assistance on how to prevent, detect, and report Medicare fraud, errors, and abuse.
• Collects and analyzes information to evaluate program administration and effectiveness.
• Monitors compliance with federal, state, and departmental regulations and objectives.
• Researches, analyzes, and reviews data to develop and recommend policies and procedures.
• Develops reports evaluating program effectiveness and program outcomes.
• Resolves Medicare beneficiary complaints and concerns.
• Conducts community outreach and education activities.
• Assists with program planning, reporting, and compliance efforts.
• Recruits, trains, and manages volunteers within the assigned region.
• Supports Medicare beneficiary empowerment initiatives focused on preventing fraud before it occurs.
• Builds relationships with community organizations, beneficiaries, families, and caregivers.
• Consults and collaborates with other Regional Program Specialists.
• Works closely with the SMP Project Manager housed in PDA's Education and Outreach Office.
• Supports the implementation and administration of statewide SMP program goals and initiatives within the assigned region.

Education

Bachelor's degree in communications, social work, public health, or a related field

Job description

A-Line Staffing is now hiring a Human Services Outreach Specialist. Location: Hybrid (Remote/Field Visits) Pay Range - $26.00 an hour Schedule - M-F 8am-4:30pm Benefits - active after 90 days Travel required - Must live in on the following counties to be considered Clearfield, Jefferson, Elk, Cameron, Potter, Mckean, Forest, Clarion, Butler, Lawrence, Mercer, Venango, Warren, Crawford, or Erie). Travel within these counties is required.

Key Responsibilities

• Delivers Senior Medicare Patrol (SMP) services to Medicare beneficiaries, their families, and caregivers.
• Provides group education and one-on-one assistance on how to prevent, detect, and report Medicare fraud, errors, and abuse.
• Collects and analyzes information to evaluate program administration and effectiveness.
• Monitors compliance with federal, state, and departmental regulations and objectives.
• Researches, analyzes, and reviews data to develop and recommend policies and procedures.
• Develops reports evaluating program effectiveness and program outcomes.
• Resolves Medicare beneficiary complaints and concerns.
• Conducts community outreach and education activities.
• Assists with program planning, reporting, and compliance efforts.
• Recruits, trains, and manages volunteers within the assigned region.
• Supports Medicare beneficiary empowerment initiatives focused on preventing fraud before it occurs.
• Builds relationships with community organizations, beneficiaries, families, and caregivers.
• Consults and collaborates with other Regional Program Specialists.
• Works closely with the SMP Project Manager housed in PDA's Education and Outreach Office.
• Supports the implementation and administration of statewide SMP program goals and initiatives within the assigned region.

Minimum Qualifications

• Bachelor's degree in communications, social work, public health, or a related field.

Preferred

• Prior experience working within a statewide human services program as a social worker, outreach specialist, or program specialist.