Human Resources Technician I

State of North Carolina - Adult Correction; North Carolina; On-site; USD 34,000 - 59,000; Full time

Benefits offered by this job

Health Insurance options

Retirement Plans

Paid Vacation, Sick, and Community/Par

Paid Parental Leave

Job summary

The State of North Carolina - Adult Correction is seeking an HR Technician I to assist in coordinating daily HR operations at the Randall Building in Raleigh, NC. You will support recruitment, personnel actions, and benefits administration while ensuring compliance with state and federal regulations.

You will handle HRIS data, maintain confidential records, and serve as a primary contact for policies, leave programs, and retirement onboarding. A strong customer-service orientation is essential.

Qualifications

• Associate’s degree in Human Resources or related field, or GED with 2 years HR experience.
• Knowledge of state and federal employment laws and HR policies.
• Experience with HR systems and Microsoft Office.

Responsibilities

• Coordinate full-cycle recruitment workflows in Workday, including posting vacancies and onboarding.
• Process Personnel Action Requests (PARs) for hires, separations, promotions, transfers, and leave actions.
• Update and manage electronic HR databases; maintain confidential records securely.
• Serve as primary contact for employee inquiries on HR policies, benefits, and leave programs.
• Assist with leave processes (FMLA, Workers’ Comp) and return-to-work coordination.
• Provide guidance on retirement preparation and offboarding logistics.
• Explain HR policies and state guidelines on recruitment, payroll, and performance management.
• Participate in training and benefit briefings to stay current on policy changes.

Skills

HR Systems Experience

MS Office Proficiency

Regulatory Knowledge

Education

Associate’s degree in Human Resources or related field

High school diploma or GED with 2 years HR experience

Tools

Workday

HRIS

ADP

BambooHR

Job description

AgencyAdult CorrectionDivisionCOO - OPS - Inst-Admin Prgms , StandardsJob Classification TitleHR Technician I (S)Position Number60072829GradeNC05About UsThe NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!Description of WorkThe Human Resources Technician I position will assist in coordinating daily HR operations at the Randall Building, Raleigh, NC.This position will work closely with HR management, serving as a vital point of contact for employees, supervisors, and public ensuring the recruitment, personnel, and benefit processes run smoothly, accurately, and in compliance with state and federal regulations.If you thrive in a fast-paced environment, excel at managing confidential information with discretion, and take pride in delivering exceptional customer service to workforce members, we want to hear from you.What You Will Do• Coordinate full-cycle recruitment workflows in Workday, including posting job vacancies, coordinating interview schedules, preparing candidate materials, assisting with pay administration, and completing onboarding packages.• Process Personnel Action Requests (PARs) for hires, separations, promotions, transfers, and leave actions within state HRIS systems.• Update and manage electronic databases to accurately track personnel movements, leave, and operational workflows.• Maintain and safeguard confidential personnel, medical, and financial records in strict compliance with secure filing systems and record retention schedules.• Serve as a primary contact for employee inquiries regarding HR policies, procedures, health/supplemental benefits, leave programs, and state-provided perks (such as Paid Parental Leave and wellness programs). Providing direction on where to obtain this information.• Assist employees with leave of absence processes (FMLA, Workers’ Compensation, disability) and coordinate return-to-work procedures with employees, families, and healthcare providers.• Provide initial guidance to employees preparing for retirement and assist with offboarding logistics.• Explain HR policies, regulations, and state guidelines spanning recruitment, ADA, payroll, workers' compensation, grievances, and performance management.• Participate in ongoing training seminars, workshops, and benefit briefings to stay current on policy changes and HR best practices.Knowledge Skills and Abilities/Management PreferencesSalary Grade Range: $33.902.00 - $59,327.00Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:HR Systems Expertise: Hands-on experience using various HR systems such as: Workday, Human Resource Information System (HRIS) platforms, Automatic Data Processing (ADP), BambooHR, and standard personnel processing workflows.Technical Proficiency Experience using Microsoft Office (Outlook, Excel, Word) and Adobe Acrobat at an Intermediate level.Regulatory Knowledge: Demonstrated experience working in an HR role applying state and federal employment laws, HR policies, and state personnel guidelines.The Posting Will Close At 11:59 P.M. The Night Before the End Date.About The Division of Institutions:The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel. Compensation and Benefits:State Benefits Information:The State of North Carolina offers a comprehensive benefits package including:• Health Insurance options• Retirement Plans• NCFlex Supplemental Benefits• Paid Vacation, Sick, and Community Service Leave• Paid Parental LeaveSupplemental Application Information:Application ProcessNCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:Complete education history (including high school)Full work experience detailsCertificates and licenses, if applicableEducation must be from appropriately accredited institutions.Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.Applicants may be subject to a criminal background check and drug screen.If multiple applications are submitted, only the most recent application received before the closing date will be considered.Education Equivalency VerificationThe State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .Veterans’ and National Guard PreferenceApplicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.PREA RequirementThe NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the \"National Standards to Prevent, Detect, and Respond to Prison Rape.\" Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion ProhibitionsADA AccommodationsConsistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.Minimum Education and ExperienceSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.Associate’s degree, typically in Human Resources from an appropriately accredited institution or relevant field and no years of experience required; or High school or General Educational Development (GED) diploma and 2 years of progressive experience in Human Resources.EEO StatementT he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.Recruiter:Dora ChancellorEmail:[e-mail]