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Headquarters, Air Force Reserve Command is seeking a Chief, Customer Support (Air Reserve Technician) to lead the section, train Reservists, and advise commanders on HR military programs.
The role includes directing all Force Management programs for AGR and unit reservists, providing HR advisory services to commanders and staff, administering AROWS-R, ensuring PDS data reliability, and potentially performing Installation Personnel Readiness duties as needed.
The primary purpose of this position is: to serve as Chief, Customer Support in administering all aspects of the section. This is an Air Reserve Technician (ART) position. Additionally, trains Reservists in the accomplishment of tasks set forth herein. Duties: 1: Plans, directs, and controls all aspects of the Force Management programs for both Active Guard Reserve (AGR) and unit reservists. 2: Serves as advisor to commanders on Human Resources (military) programs.
3: Provides Human Resources management (military) advisory services to commanders and staff on all Force Management programs. 4: Administers actions in Automated Reserve Orders Writing System-Reserves, (AROWS-R). 5: Ensures accuracy of Personnel Data System (PDS) and performs functional review of data reliability. May be required to perform Installation Personnel Readiness duties and/or assist as directed.
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S.
Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
This position is with Headquarters, Air Force Reserve Command, Department of the Air Force.
The posted pay range is $63815 – $82965/yr.
This position is eligible for telework.
This position requires a Secret security clearance.
Applications close on 2026-11-02.
This position is open under the 'Fed Transition' hiring path.