Human Resources Specialist - EMS

City of Austin; United States; Hybrid; USD 36,000 - 42,000; Full time

Job summary

The City of Austin is seeking an HR Specialist to provide payroll and personnel action processing support for ATCEMS. The role includes answering HR inquiries, maintaining records, and assisting with leaves, benefits, and talent acquisition as part of a broad HR function.

Responsibilities include advising management on HR policies, data analysis, and ensuring compliance with federal, state, and local regulations.

Qualifications

• Graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus two (2) years of related HR experience.

Responsibilities

• Assists in implementing, administering, and evaluating HR programs.
• Assists in developing and implementing systems, policies, procedures, strategies, and process work flows for use within departments.
• Provides information to employees in assigned area(s) of responsibility, and conducts basic research and makes appropriate recommendations based on findings.

Skills

HR policies

Data analysis

Communication

Time management

Microsoft 365

Education

Associate degree in related field

Tools

UKG Kronos

Workday

HRIS

Job description

About This Position

The Human Resources Specialist provides HR support for Austin-Travis County Emergency Medical Services (ATCEMS), including payroll and personnel action processing using systems assigned by the City of Austin and ATCEMS. The Human Resources Specialist provides customer service in-person, by phone and email, answering general HR questions or referring inquiries to other ATCEMS HR staff or City departments, as needed. This position also assists with records management from file creation and maintenance to retention and disposition. ATCEMS Human Resources roles are multi-faceted covering a wide range of HR support. These positions offer opportunities for employees to become familiar with several HR program areas ranging from payroll and benefits, to leave management and talent acquisition amongst other general HR facets.

Job Description

Purpose: Provides support, advice, and problem solving in areas of human resources (HR).

Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in implementing, administering, and evaluating HR programs. Assists in developing and implementing systems, policies, procedures, strategies, and process work flows for use within departments. Provides information to employees in assigned area(s) of responsibility, and conducts basic research and makes appropriate recommendations based on findings. Provides advice and counsel to management and other employee groups related to compliance with and the communication, interpretation, and implementation of City personnel policies and other relevant employment laws and regulations. Assists in solving HR problems, creating best practices, making recommendations, and monitoring implementation of agreed-upon actions until the problem has been resolved. Researches information as requested and/or needed; compiles data; and writes informational memos, letters, reports, forms, plans, documents, and queries using computer, spreadsheets, databases, or presentation software. Assists in the analysis of morale indicators such as but not limited to surveys, turnover, and grievances; and presents recommendations within the area of specialization for corrective action when needed. Collaborates and participates on teams with HR and other stakeholders.

Responsibilities

Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of assigned HR area.
• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of City practices, policies, and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to develop and maintain current knowledge in the assigned HR areas.
• Ability to develop and maintain knowledge and skill in the use of computerized tools, databases, and communications techniques used in HR.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications

• Graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus two (2) years of related HR experience. Any combination of education and/or experience may be substituted for the minimum qualifications.

Preferred Qualifications

• Experience processing payroll as an active participant through all cycles of payroll from time entry to closure and employee pay out.
• End user experience with UKG Kronos systems such as Workforce Dimensions, TeleStaff or other similar scheduling and/or timekeeping systems.
• End user experience with Workday or similar HCM, HRMS or HRIS for personnel action and/or payroll processing.
• Experience with the full scope of records management from file creation and maintenance to retention and disposition.
• Ability to communicate with tact, build rapport, and establish effective working relationships.
• Proficiency in Microsoft 365 including Word, Excel, Teams, and Outlook.

Compensation Range

The annual hiring range for this position is $26.10-$30.80

Location

15 Waller St

Hours

Monday - Friday 7:30AM - 4:00PM

Schedule

Schedule may vary based on business need with option for hybrid telework schedule after successfully completing the established training period.

Veterans

Veterans, we thank you for your service and welcome your application. If you are selected as the top candidate for the position, you will be required to provide your DD214.

Internal Applicants

Employees in Good Standing, who are candidates within the Department or division that the position resides in, and who meet the minimum and preferred qualifications for the position will be included in the initial interview. ATCEMS employees must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

Value and Innovation

Work in an environment where employees are valued and innovation thrives.

Competitive Benefits

Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

Retirement Security

Plan for the future with the City of Austin Employees' Retirement System.

Sustainable Transportation Options

Commute easily with access to public transit and bike-friendly infrastructure.

Focus on Wellness

Stay healthy through wellness programs, on-site fitness centres, and mental health support.

Career Growth

Advance your skills and expertise with professional development and leadership opportunities.

Modern Workspaces

Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

EEO Statement for City of Austin

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.