Human Resources Specialist Senior-EMS

IMDiversity; Austin (TX); Hybrid; USD 36,000 - 44,000; Full time

Job summary

The City of Austin's Emergency Medical Services Department is seeking a Senior Human Resources Specialist to lead payroll administration for ATCEMS using Workday, UKG Dimensions, and TeleStaff. This position also supports Talent Acquisition, onboarding, and HR data management for internal and external stakeholders.

The role provides guidance to HR staff, analyzes metrics, and ensures compliance with city policies and employment laws. A strong background in HR operations and systems is required.

Qualifications

• Associate degree in a related field with 3 years HR experience.
• Experience handling payroll and HRIS systems.
• Ability to interpret laws and policies and advise staff.

Responsibilities

• Provide advanced HR support and guidance to staff and management.
• Administer payroll processes and HR data reporting.
• Support Talent Acquisition, onboarding, and compliance activities.
• Compile data and prepare memos, reports, and queries as needed.
• Collaborate with HR team and stakeholders to implement policies.

Skills

Communication

Data analysis

Policy knowledge

HR systems

Time management

Education

Associate degree in related field

Tools

UKG Dimensions

TeleStaff

Workday

HRIS

Job description

Human Resources Specialist Senior-EMS

locations
RBJ Health Center
time type
Full time
job requisition id
JR104941

About This Position

The City of Austin's Emergency Medical Services Department provides 9-1-1 emergency medical response to the citizens of Austin and Travis County serving a population of over 2.2M citizens in a service region of over 1,039 square miles. While most of the assistance we give to the community is medical in nature, the smallest part of what we do involves truly time-critical life-threatening emergencies. Yet everything we do is about service: service to our patients, their families and loved ones; service to our community; and service to the people who make up Austin-Travis County Emergency Medical Services.

The Human Resources Specialist Senior is the primary/lead position responsible for administering the full range of payroll for Austin-Travis County Emergency Medical Services (ATCEMS) using systems assigned by the City and ATCEMS. This position serves as the point of contact for HR-related issues involving Workday, UKG Dimensions, and TeleStaff to both internal and external entities. This position also provides talent acquisition and onboarding support, as well as HR data compilation and documentation.

ATCEMS Human Resources roles are multi-faceted covering a wide range of HR support. These positions offer opportunities for employees to become familiar with several HR-related program areas ranging from Payroll and Benefits to Leave Management, Talent Acquisition, and Organizational Development amongst other general HR facets.

Job Description

Purpose

Provides support, advice, and problem solving in areas of human resources (HR).

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Provides advanced support to journey and senior level HR staff by reviewing recommendations, project plans, procedures, and workflows for accuracy and compliance with existing policies and processes.
• Develops, implements, administers, and evaluates moderately complex HR programs.
• Leads the development and implementation of systems, policies, procedures, strategies, and process workflows for use within departments.
• Conducts advanced research, provides information to HR staff and employee groups in assigned area(s) of responsibility, and makes appropriate recommendations based on findings.
• Advises and counsels HR staff, management, and other employee groups related to compliance with and the communication, interpretation, and implementation of established City policies and other relevant employment laws and regulations.
• Assists in resolving advanced HR problems, researches and applies best practices, reviews recommendations, and monitors implementation of agreed-upon actions until the problem has been resolved.
• Researches information as requested or needed; compiles data; and writes informational memos, letters, reports, forms, plans, documents, and queries using computer, spreadsheets, databases, or presentation software.
• Conducts analysis of metrics and morale indicators, such as surveys, turnover, and grievances; and recommends corrective action within the area of specialization.
• Collaborates and participates on teams with HR and other stakeholders

Responsibilities - Supervisor and/or Leadership Exercised

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of assigned HR area.
• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of City practices, policies, and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to develop and maintain current knowledge in the assigned HR areas.
• Ability to develop and maintain knowledge and skill in the use of computerized tools, databases, and communications techniques used in HR.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications

• Graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus three (3) years of related HR experience.
• Any combination of education and/or experience may be substituted for the minimum qualifications.

Licenses and Certifications Required

None.

Preferred Qualifications

• Experience managing payroll processes as an active participant through all cycles of payroll from time entry to closure and employee pay out.
• Experience using UKG Kronos systems such as Workforce Dimensions, TeleStaff or other similar scheduling and/or timekeeping systems.
• Experience with Workday or similar HCM, HRMS or HRIS.
• Ability to communicate with tact, build rapport, and establish relationships within a customer service environment.
• Experience running reports and manipulating data.
• Proficiency in Microsoft Office including Word, Excel and Outlook.

Notes to Candidate

Regarding your application:

A detailed, complete City of Austin employment application is required to evaluate your qualifications and, if selected as a top candidate for the position, will be used when determining salary.

Statements like “see resume” will not count when determining experience. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application.

Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. The responses to the supplemental questions should reference the employment history listed in the employment history section.

Incomplete applications will not be considered.

A cover letter and resume are required for this position.

EMS reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.

Location

15 Waller St

Salary Range

$ 26.86 - $ 32.43

Hours

Monday - Friday 7:30AM - 4:00PM

Schedule may vary based on business need with option for hybrid telework schedule after successfully completing the established training period.

Veterans

Veterans, we thank you for your service and welcome your application. If you are selected as the top candidate for the position, you will be required to provide your DD214.