Human Resources Specialist

Global Experience Specialists, Inc; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401K with company match

Wellness benefits

Employee assistance program

Vacation time

Community involvement opportunities

Team activities

Job summary

Global Experience Specialists, Inc. is seeking an HR Specialist to provide administrative and operational support for HR programs, processes, and services.

The role processes HR transactions, maintains employee records, coordinates onboarding, responds to inquiries, and ensures data accuracy and integrity across HR systems. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining confidentiality.

Qualifications

• Minimum 3 years of administrative experience in Human Resources or related field.
• Experience with UKG HRIS, payroll, or timekeeping modules preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational skills and attention to detail; ability to manage confidential information.

Responsibilities

• Respond to routine employee and manager inquiries regarding HR policies, benefits, and processes via phone, email, chat, or other channels.
• Route complex issues to the appropriate HR Business Partner.
• Assist employees with HR forms and documentation.
• Coordinate pre-employment activities and onboarding workflows in UKG.

Skills

Administrative experience

Organizational skills

Customer service

Data entry accuracy

Communication skills

Education

High School Diploma or equivalent

Tools

UKG (UltiPro/UKG Pro) HRIS

Microsoft Office

Job description

The HR Specialist provides administrative and operational support for Human Resources programs, processes, and services. This role is responsible for processing HR transactions, maintaining employee records, coordinating onboarding activities, responding to routine employee inquiries, and ensuring the accuracy and integrity of HR data. The HR Specialist serves as a key resource for day-to-day HR administration and supports the efficient delivery of HR services across the organization.

The ideal candidate is highly organized, detail-oriented, customer-focused, and able to manage multiple priorities while maintaining confidentiality and accuracy.

Key Responsibilities

HR Administration & Employee Support

• Respond to routine employee and manager inquiries regarding HR policies, procedures, benefits, and employment-related processes through phone, email, chat, and other communication channels.
• Route complex issues and employee relations matters to the appropriate HR Business Partner.
• Assist employees with HR forms, documentation, and administrative processes.
• Provide general support to the HR team and business operations as needed.

Onboarding & Employment Administration

• Coordinate pre-employment activities, including background checks, drug testing, and completion of required hiring documentation.
• Maintain candidate and new hire records within UKG and ensure onboarding workflows are completed accurately and on time.
• Monitor onboarding tasks and ensure completion of new hire paperwork through the applicant tracking system and HRIS.
• Review screening results and communicate next steps in accordance with established procedures.

HR Records & Data Management

• Process employee status changes, personnel actions, and other HR transactions in HR systems.
• Maintain employee personnel files in compliance with company policies and record retention requirements.
• Scan, upload, index, and manage employee documents within electronic filing systems.
• Maintain disciplinary documentation and employee records.
• Respond to requests for employment records and personnel information as appropriate.Audit UKG data and records to ensure completeness, accuracy, and compliance.

HR Programs & Operational Support

• Coordinate employee recognition programs, including service awards.
• Assist with HR projects, reporting, audits, and process improvement initiatives.
• Support HR team administrative activities and special projects.
• Perform other duties as assigned.

Process Improvement

• Participate in UKG system testing, process enhancements, and implementation of new functionality as needed.
• Identify opportunities to improve HR processes through effective use of UKG technology and automation.

Qualifications

• High School Diploma or equivalent.
• Minimum of 3 years of administrative experience in Human Resources, payroll, benefits administration, employee services, or a related field.
• Experience with UKG (UltiPro/UKG Pro) HRIS, payroll, timekeeping, and talent management modules preferred.
• Experience maintaining confidential employee information and records.
• Strong administrative, organizational, and recordkeeping skills.
• Excellent attention to detail and accuracy in data entry and document management.
• Strong customer service and interpersonal skills.
• Effective verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

• 401K with company match
• Wellness benefits
• Employee assistance program
• Vacation time
• Community involvement opportunities
• Team activities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.