Human Resources Specialist

Banyan Search, Inc.; Salisbury (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Banyan Search, Inc. is seeking an experienced HR Specialist to support our client in Salisbury, NC. This role addresses employee concerns, coaches store leadership, enhances HR documentation, and mitigates organizational risk across multiple locations.

The position focuses on fostering trust, consistency, and fairness to contribute to a positive and engaging workplace culture while ensuring policy compliance and effective issue resolution.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent professional experience.
• 5+ years in HR or employee relations, preferably multi-unit retail/hospitality.
• Demonstrated expertise in HR practices, policies, and employee relations.
• Experience conducting investigations, documenting outcomes, and giving actionable recommendations.
• Proficient with HR software, systems, and related technologies.

Responsibilities

• Investigate workplace issues with integrity and discretion for employees and managers.
• Collaborate with leadership to coach and guide effective team management.
• Improve HR documentation and processes to strengthen organizational practices.
• Identify opportunities to reduce risk and improve compliance across locations.
• Support a culture of fairness, accountability, and inclusion, boosting engagement.

Skills

HR policies & practices

Investigations

Employee relations

Communication

Organizational skills

HR software

Education

Bachelor's degree in HR or related field

Tools

HRIS

HR software

Job description

Banyan Search is actively seeking a skilled Human Resources Specialist for our client located in Salisbury, NC. This newly created position plays a critical role in supporting multiple store locations by addressing employee concerns, coaching store leadership, enhancing HR documentation, and mitigating organizational risk. By fostering trust, consistency, and fairness, this role directly contributes to a positive and engaging workplace culture.

Key Responsibilities & Impact

• Serve as a trusted resource for employees and managers, investigating workplace issues with integrity and discretion.
• Collaborate with leadership to provide coaching and guidance, fostering effective team management and consistent decision-making.
• Strengthen organizational practices through accurate, thorough documentation and process improvements.
• Support a multi-unit environment by identifying opportunities to reduce risk and enhance compliance with policies.
• Champion a workplace culture that values fairness, accountability, and inclusion, reinforcing employee engagement and satisfaction.

Qualifications & Expertise

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent professional experience.
• 5+ years of experience in HR or employee relations, preferably within multi-unit retail, quick-service restaurants, or hospitality.
• Demonstrated expertise in Human Resources practices, policies, and employee relations.
• Strong aptitude for conducting investigations, documenting outcomes, and providing actionable recommendations.
• Exceptional organizational, interpersonal, and problem-solving abilities.
• Familiarity with employment laws and regulations is highly valued.
• Proficiency with HR software, systems, and related technologies.