Human Resources Specialist

Newhorizonbank; Richmond (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

New Horizon Bank is seeking an experienced Human Resources Specialist to support day-to-day HR operations, including payroll, benefits, onboarding, and employee records. You will work with leadership to ensure confidentiality, accuracy, and policy compliance across the HR function.

The role covers HR administration, payroll processing, and benefits administration, with responsibilities for recruiting support and onboarding to ensure a smooth employee experience in a regulated banking environment.

Qualifications

• Knowledge of payroll processing, benefits administration, and HRIS systems.
• Strong understanding of HR practices, employment laws, and confidentiality requirements.
• Excellent organizational skills with exceptional attention to detail.
• Strong communication and customer service skills.
• Ability to manage multiple priorities while meeting deadlines.
• Proficiency in Microsoft Office and HR software systems.

Responsibilities

• HR Administration: onboarding/offboarding, payroll, benefits, and HRIS records.
• Payroll & Benefits: process payroll and administer enrollments and changes.
• Compliance & Employee Support: ensure policies and audits compliance.
• Recruiting & Onboarding Support: assist with postings, interviews, and offers.

Skills

Payroll processing

Benefits administration

HRIS systems

HR policies & compliance

Organization & attention to detail

Communication & customer service

Multitasking & deadlines

Microsoft Office

Education

Bachelor's degree in HR/Business

2-5 years HR experience

Banking/financial services background preferred

Tools

HRIS

Payroll software

Microsoft Office

Job description

Human Resources Specialist

About New Horizon Bank At New Horizon, we’re building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better-for our clients and for each other. This isn’t a place for red tape; it’s a place for builders. From client experience to operations, we’re constantly pushing for smarter solutions. If you’re energized by momentum, motivated by results, and excited to help shape the future of banking, you’ll feel right at home.General Job Summary The Human Resources Specialist is responsible for supporting the day-to-day administration of the Bank's human resources operations. This role ensures the accurate execution of payroll, benefits administration, onboarding and offboarding, employee records management, and HR compliance. The HR Specialist works closely with leadership to provide exceptional employee support while maintaining confidentiality, accuracy, and compliance with employment laws and Bank policies.Essential Duties and Responsibilities HR Administration

• Coordinate employee onboarding and offboarding, including new hire paperwork, orientation, system access, and exit processes.
• Maintain accurate employee personnel files and HRIS records.
• Ensure HR documentation is organized, complete, and audit-ready.
• Assist with employment verifications, employee record requests, and HR reporting.

Payroll & Benefits Administration

• Process and coordinate payroll accurately and on schedule.
• Administer employee benefits, including enrollments, changes, and terminations.
• Serve as the primary contact for employee questions regarding payroll and benefits.
• Coordinate with benefit providers and payroll vendors to ensure accurate records and timely issue resolution.

Compliance & Employee Support

• Ensure HR processes comply with federal, state, and employment regulations, as well as Bank policies.
• Support policy administration and maintain required compliance documentation.
• Assist with HR audits and reporting requirements.
• Respond to employee questions regarding HR policies, procedures, and benefits.

Recruiting & Onboarding Support

• Assist with recruiting activities, including posting positions, scheduling interviews, coordinating candidate communications, and preparing offer documentation.
• Facilitate a positive onboarding experience for new employees and ensure all required documentation is completed.

Requirements

• Knowledge of payroll processing, benefits administration, and HRIS systems.
• Strong understanding of HR practices, employment laws, and confidentiality requirements.
• Excellent organizational skills with exceptional attention to detail.
• Strong communication and customer service skills.
• Ability to manage multiple priorities while meeting deadlines.
• Proficiency in Microsoft Office and HR software systems.

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 2-5 years of Human Resources experience, including payroll, benefits administration, and employee onboarding.
• Experience working in banking, financial services, or another regulated industry is preferred.
• Experience with HRIS and payroll systems preferred.
• Demonstrated ability to handle confidential information with professionalism and discretion.

What it's like working with us

Excellence

We are obsessed with our customers' experience and hold ourselves to impeccable standards.

Tenacity

We are creative problem solvers committed to finding a solution to meet our customers' needs.

Collaboration

We strive to build lasting, long-term partnerships with our customers. When they succeed, we succeed.

Care

We genuinely value our customers as people and are grateful for their trust. We are committed to earning their business each and every day.