Human Resources Specialist

OnPath; Metairie (LA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Life Insurance

401(K) Plan

Paid Vacation

Wellness program

Sick time

Job summary

OnPath Credit Union is seeking an HR Specialist to manage day-to-day HR operations in Metairie, LA. You will handle recruitment logistics, benefits administration, leave tracking, and HRIS data management, acting as the first point of contact for employee HR questions.

The role emphasizes accurate record-keeping, compliance, and collaboration with the HR team to design programs. Join a team dedicated to exceptional member service and growth opportunities.

Qualifications

• 2–4 years of HR experience in benefits, leave, recruitment, or HRIS management.
• Bachelor's degree in human resources, business, or related field; SHRM-CP or PHR certification, or progress toward one.
• Strong interpersonal and customer-service oriented communication.

Responsibilities

• Recruitment administration and onboarding coordination with VMS/TQC partners.
• Benefits enrollment, COBRA, and life-event management.
• Leave administration including FMLA, state leaves, and ADA accommodations.
• Maintain HRIS data integrity and employee records; prepare reports.
• HR service desk: answer questions and route issues; support audits and data requests.
• Support annual performance cycle preparation and compliance trainings.

Skills

HR experience

Interpersonal skills

Communication

Education

Bachelor's degree in HR or related field

SHRM-CP / aPHR / PHR or in progress

Tools

Microsoft Office

HRIS

Job description

Ready to love where you work? At OnPath, we’re not just building careers—we’re building a culture. Whether you’re just starting your career or looking to level up, this is your chance to make an impact, be celebrated for your talents, and grow into your full potential.

Why work at OnPath?

Room to grow

Whether this is your first job or a midlife career change, you'll find opportunities for professional growth and advancement

Focus on life first

Maintain a healthy work-life balance with paid vacation and weekday heart hours.

Work that matters

From everyday member support to community outreach events, your actions will make a difference.

Life's too short to take things too seriously. Together, we've created a fun environment where you can make memories and be yourself.

Our benefits include comprehensive heathcare, 401k matching, sick leave, mental wellbeing and more.

A place of belonging

We thrive on making people from all walks of life feel welcome, it's how we build better experiences for everyone that walks through our doors.

Open positions

Position:Human Resources Specialist

Location: Metairie and Mandeville, LA

Job Id:501

# of Openings:1

At OnPath Credit Union, we share a passion for delivering exceptional service.

Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success.

If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you!

Voted twelve years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer:

• Competitive Compensation
• Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan
• Paid Vacation, Wellness, Sick Time, and more

We are looking for a Human Resources Specialist to join our team! The pay range for this position is $20.79-$25.98 per hour, depending on qualifications and experience.

Role

The HR Specialist runs the day-to-day administration behind OnPath's people programs: recruitment, benefits, leave, talent management, and employee records. This role is the HR team's central admin seat. It handles the transactions that keep programs accurate and on time, and it is the first point of contact for employee HR questions. The work frees the Director and Manager of HR to focus on strategy, leader partnership, and program design.

The role works daily with the Manager of HR on benefits, leave, and HRIS work, and with TQC, OnPath's recruitment CUSO, on hiring logistics.

Major Duties and Responsibilities

RECRUITMENT ADMINISTRATION AND RECRUITING AGENCY COORDINATION

Prepare and send offer letters; track acceptances and start dates. Initiate and monitor background checks, credit checks, and other pre-employment requirements, and resolve holds with the vendor. Serve as day-to-day contact for TQC on candidate logistics, interview scheduling, and status updates within agreed SLAs. Coordinate new hire onboarding: paperwork, I-9 verification, system setup requests, and first-day logistics and Orientation setup, uniform orders as applicable.

BENEFITS ADMINISTRATION

Process benefits enrollments, qualifying life events, and terminations in the HRIS and carrier portals. Reconcile carrier eligibility and invoices with the Manager of HR; resolve discrepancies. Support open enrollment logistics: communications, employee questions, and data audits. Process COBRA notices and other required benefits notifications. Administration of all employee Service Award Programs.

LEAVE ADMINISTRATION

Administer FMLA, state leave, and other leaves of absence: notices, certifications, tracking, and return-to-work steps. Coordinate ADA accommodation paperwork and documentation with partnership from the Human Resources Manager. File and track workers' compensation claims and short- and long-term disability claims under direction of the Director of HR.

TALENT MANAGEMENT ADMINISTRATION

Run the calendar for annual goal setting, mid-year check-ins, and performance reviews; send reminders and track completion by leader. Track new hire 90-day reviews and other milestone check-ins. Maintain review and goal records in the HRIS and produce completion reports for HR leadership. Track required compliance training and other learning completions; follow up on overdue items. Prepare employee data for annual merit and compensation cycles.

EMPLOYEE RECORDS AND HRIS DATA

Enter and audit employee changes: new hires, transfers, pay changes, and terminations. Maintain personnel, medical, and I-9 files to OnPath's retention and confidentiality standards. Pull standard reports and support audits and data requests. Enter new hire data into required systems.

HR SERVICE DESK

Act as the first point of contact for employee HR questions; resolve routine issues and route the rest to the right owner. Process employment and income verifications. Keep HR forms, intranet pages, and FAQs current. Process NMLS licenses as applicable. Facilitate employee events. Other duties as assigned.

Knowledge and Skills

EXPERIENCE
2–4 years of HR experience, with hands-on work in at least two of these areas: benefits administration, leave administration, recruitment coordination, or HRIS data management.

EDUCATION/CERTIFICATIONS/LICENSES
Bachelor's degree in human resources, business, or a related field. SHRM-CP, aPHR, or PHR certification, or progress toward one.

INTERPERSONAL SKILLS
Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions.

OTHER SKILLS
Working knowledge of FMLA, ADA, COBRA, and I-9 requirements. Experience entering and auditing data in an HRIS. High accuracy and attention to detail with confidential information. Ability to manage a high volume of requests, meet deadlines, and follow up without reminders. Clear, friendly written and verbal communication with employees at
every level. Proficiency in Microsoft Office, especially Excel and Outlook. Experience in a credit union, bank, or other regulated financial institution. Experience working with a recruitment vendor or outsourced partner.

ADA Requirements

PHYSICAL REQUIREMENTS
Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 25 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Office environment with standard computer and phone use. Occasional travel to OnPath branches for onboarding, open enrollment, or employee events.

MENTAL AND/OR EMOTIONAL REQUIREMENTS
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

OnPath Credit Union provides equal employment opportunities (EE0) to all employees and applicants for employment without regard to race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetics, veteran status or any other protected status.