Human Resources/Risk Management Analyst

City of Chino; Chino (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

The City of Chino is hiring a full-time Human Resources/Risk Management Analyst to support personnel, risk management, and employee services. The role spans recruitment, policy implementation, compliance with federal/state regulations, and collaboration across departments to manage risks and health programs.

Responsibilities include claims monitoring, reporting, and coordinating with third-party administrators, as well as administering leave under FMLA/CFRA/FEHA and supporting the Safety

Qualifications

• Bachelor's degree in HR management, business or public administration.
• 3 years of increasingly responsible human resources and/or risk management experience. Experience using Tyler Munis ERP software is desirable.

Responsibilities

• Monitor general liability and workers’ compensation claims and review investigations and liability assessments.
• Coordinate with third-party administrators and claims adjusters for prompt handling in line with policies.
• Track claim status updates and required documents to support timely, cost-effective closure.
• Prepare regular risk reports and present findings to management.
• Collaborate with City departments to promote risk awareness and a strong risk management culture.
• Assist in administering leave and accommodation processes under FMLA, CFRA, and FEHA to guide employees.
• Assist in administering the City’s Safety Committee and Injury and Illness Program with reporting and documentation.

Skills

Municipal administration

Budgeting

Statistical analysis

Data interpretation

Report writing

Customer service

Education

Bachelor's degree in HR management / public administration

Tools

Tyler Munis ERP

Job description

We're Hiring!

Join the City of Chino and Shape the Future

Are you ready to make a real impact? Do you thrive in fast-paced, creative environments where your ideas matter?

If so, join our team as a full-time Human Resources/Risk Management Analyst!

The City of Chino offers a competitive salary and generous benefits package.

Who We Are

The City of Chino is a vibrant place to live, work, and play, that is recognized for its integrity and dedication to public service. Together we take pride in providing quality, caring service to our community. The City of Chino pursues excellence in all facets of our operations and services, guided by the following Organizational Values:

• Commitment to Our Community
• Integrity & Accountability
• Fiscal Responsibility
• Partnerships & Teamwork
• Innovation
• Communication & Engagement

The Human Resources/Risk Management Department is organized into three key program areas: Personnel, General Liability/Workers’ Compensation, and Employee Services. The Personnel Program supports all City departments with recruitment, hiring, and employee relations. The General Liability/Workers’ Compensation Program develops and implements risk management strategies and loss prevention policies to protect the City from potential liabilities. The Employee Services Program oversees employee health, wellness, and compensation plans, including the administration of labor agreements, memoranda of understanding with employee associations, and compliance with government mandates.

What You’ll Do

If assigned to the Risk Management Division, you will:

• Monitor general liability and workers’ compensation claims, including reviewing claims reports, investigations findings, and liability assessments.
• Coordinate with the City’s third-party administrators and claims adjusters to ensure claims are handled promptly, appropriately, and in accordance with applicable policies and procedures.
• Track claim status updates, outstanding documentation, and resolution timelines to support timely and cost-effective claim closure.
• Recommend appropriate risk mitigation strategies and corrective actions.
• Prepare regular risk reports and present findings and recommendations to management.
• Collaborate with City departments to promote risk awareness and a strong risk management culture.
• Assist in administering leave and accommodation processes and apply thorough knowledge of relevant federal and state regulations, including FMLA, CFRA, and FEHA, to ensure accurate guidance and effective support for employees.
• Assists in administering the City’s Safety Committee and Injury and Illness Program by preparing and maintaining incident reports, documentation, and response for Safety Committee and management review.

If assigned to the Recruitment Division, you will:

• Coordinate the full recruitment life cycle, including job announcements, application screening, interview scheduling, reference checks, pre-employment requirements, offer letters, and onboarding coordination.
• Partner with departments to develop recruitment plans and establish hiring timelines.
• Monitor applications, maintain recruitment records, and provide timely communication to applicants and hiring managers.
• Coordinate interview panels, assist in the development of interview questions, and prepare examination materials.
• Ensure recruitment and selection activities are conducted consistently and in accordance with applicable rules and policies.

What We’re Looking For

Someone who:

• Has knowledge of municipal administration, budgeting, research, statistical analysis, data interpretation, and report preparation.
• Understands customer service principles and techniques for working effectively with employees, management, vendors, contractors, and the public.
• Can apply applicable federal, state, and local laws, regulations, safety standards, and best practices related to assigned program.
• Has the ability to organize work independently, establish priorities, meet deadlines, and exercise sound judgement and initiative.
• Coordinates and administers assigned programs and perform complex professional, administrative, and analytical work.
• Is able to prepare clear, concise, and accurate reports, correspondence, and other written materials.

Minimum Qualifications:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Education: Equivalent to a bachelor’s degree from an accredited college or university with major coursework in human resources management, business or public administration, or a related field.
• Experience: Three (3) years of increasingly responsible human resources and/or risk management administration experience. Experience using Tyler Munis ERP software is desirable.

Physical Demands and Working Conditions:

• Mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
• Occasionally bend, steep, kneel, reach, push, and pull drawers open and closed to retrieve and file information.
• Must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

IMPORTANT INFORMATION

The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at [phone]. Requests should be made three (3) business days in advance.

Prospective employees selected for employment must successfully complete a medical examination and a background check, including professional reference checks. The background check, paid for by the City, also includes Live Scan fingerprinting through the Department of Justice.

The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice.

Applications must be complete and demonstrate that the minimum qualifications are met. Resumes and cover letters may be attached to the completed application form as supplemental information, but will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process.

The closing date is 11:59 PM Pacific on Monday, November 30, 2026.

For questions regarding this recruitment, please contact Veronica Zamora, Senior Human Resources/Risk Management Analyst, at [e-mail].

Let’s build something amazing together.