Human Resources Representative

[1005 Aquarius] Aquarius Gaming, LLC; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Aquarius Gaming, LLC is seeking a Human Resources Representative to partner across HR operations, supporting recruitment, employee relations, benefits, training, HRIS, compliance, and shared services in a fast-paced hospitality and gaming environment.

You will handle front desk support, HR documentation, file maintenance, events, and ensure records accuracy while upholding regulatory requirements and the company’s guest service standards.

Qualifications

• At least 1 year of experience in Human Resources; experience in gaming/hospitality preferred.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Commitment to fostering a respectful, inclusive, and safety-conscious work environment.

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture.
• Answer and direct incoming calls on a multi-line phone system.
• Greet and assist employees and job applicants at the front desk.
• Maintain and order office supplies to ensure availability for department operations.
• Receive and distribute incoming mail and faxes appropriately.
• Print and issue employee ID badges for new hires and current team members.
• Monitor and stock HR forms at all required locations.
• Collect and review materials from the HR drop box.
• Maintain the termination log and process termination checks as needed.
• Update address and name changes for terminated employees in relevant systems.
• Process unemployment claims and coordinate documentation as needed.
• Coordinate off-site file storage and retrieval with external vendors.
• Assist with planning and execution of employee events and recognition programs.
• Provide guidance to employees regarding work card applications and renewals.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.
• Perform other duties as assigned

Skills

HR experience

Team collaboration

Bilingual

Education

HS diploma

Associate/Bachelor degree or certification preferred

Tools

Microsoft Office Suite

Excel

Teams

Job description

At Aquarius Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description Summary

As a Human Resources Representative, you serve as a key partner in supporting the full scope of HR operations that drive the success of our team and company culture. You provide essential clerical and administrative support across multiple HR functions-including recruitment and employment, employee and labor relations, benefits, training and development, HRIS, compliance, and shared services. Your role is central to ensuring accuracy, efficiency, and confidentiality in every aspect of our people operations. By managing the details behind the scenes, you enable the HR team to deliver a seamless employee experience and uphold organizational standards. Your contributions help foster a positive workplace environment where team members feel supported, valued, and empowered to thrive.

Job Description

• Provide timely and courteous guest service consistent with the company's guest service culture
• Answer and direct incoming calls on a multi-line phone system
• Greet and assist employees and job applicants at the front desk
• Maintain and order office supplies to ensure availability for department operations
• Receive and distribute incoming mail and faxes appropriately
• Print and issue employee ID badges for new hires and current team members
• Monitor and stock HR forms at all required locations
• Collect and review materials from the HR drop box
• Maintain the termination log and process termination checks as needed
• Update address and name changes for terminated employees in relevant systems
• Process unemployment claims and coordinate documentation as needed
• Coordinate off-site file storage and retrieval with external vendors
• Assist with planning and execution of employee events and recognition programs
• Provide guidance to employees regarding work card applications and renewals
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

Qualifications

• 1+ year of experience in Human Resources; experience in the gaming/hospitality industry preferred
• Previous experience working collaboratively in a team or group environment
• Bilingual in other languages preferred
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment
• Ability to access and input information using a moderately complex computer system
• Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams

Requirements

• At least 21 years of age
• High School Diploma or equivalent required; Associate or Bachelor's degree or certification preferred
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States
• Work Cards Nevada Gaming Registration

Physical Requirements

• Occasionally push/pull up to 15lbs.
• Occasionally lift and/or carry up to 20lbs. at floor, knee, waist, and chest levels
• Frequently squat, kneel, reach, bend, twist
• Frequently sit and work at a desk or computer
• Regularly standing and walking
• Ability to communicate using in-person speech and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color

Work Environment

• Potential Conditions: Indoor
• Smoky
• Noisy
• Bright flashing lights
• Extreme hot cold temperatures
• Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Whether you’re drawn to Laughlin’s riverfront energy or the excitement of 24-hour gaming, you’ll find fun, growth, and connection at Aquarius and Edgewater. Our teams deliver exceptional service and unforgettable experiences—every shift, every day.

Located along the Colorado River, Aquarius and Edgewater Casino Resorts are pillars of Laughlin hospitality—offering spectacular views, entertainment, dining, and gaming excitement.

From bingo to blackjack, steakhouse to sports bar, our properties offer variety, but it’s our people who make the experience memorable.

We foster a culture of teamwork, recognition, and pride—where your contributions matter and careers flourish in an environment that’s welcoming, fast-paced, and fun.

If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at [phone].