Human Resources Representative

Aquarius Casino Resort; Laughlin (NV); On-site; USD 42,000 - 60,000; Full time

Job summary

Aquarius Gaming, LLC in Laughlin, NV is seeking a Human Resources Representative to support HR operations across recruitment, benefits, training, HRIS and compliance. You will help with front desk duties, badge issuance, records, unemployment claims, events, and regulatory adherence.

The role emphasizes accurate clerical support, guest-service standards, and teamwork in a fast-paced gaming environment. 1+ year HR experience preferred, bilingual skills a plus.

Qualifications

• 1+ year of experience in Human Resources; hospitality/gaming industry preferred.
• Bilingual in other languages preferred.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.

Responsibilities

• Provide timely guest service and support across HR functions.
• Answer and direct calls on a multi-line phone system and greet employees and applicants.
• Print and issue employee ID badges and maintain HR forms.
• Process unemployment claims and coordinate documentation.
• Update personnel records and assist with events and recognition programs.
• Ensure compliance with gaming laws and internal controls; maintain confidentiality.

Skills

HR experience

Communication skills

Microsoft Office

Teamwork

Bilingual preferred

Education

High School Diploma or equivalent

Associate or Bachelor’s degree or certification preferred

Tools

HRIS

Outlook

Excel

Word

Microsoft Teams

Job description

At Aquarius Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.Job Description Summary:Summary:As a Human Resources Representative, you serve as a key partner in supporting the full scope of HR operations that drive the success of our team and company culture. You provide essential clerical and administrative support across multiple HR functions-including recruitment and employment, employee and labor relations, benefits, training and development, HRIS, compliance, and shared services.Your role is central to ensuring accuracy, efficiency, and confidentiality in every aspect of our people operations. By managing the details behind the scenes, you enable the HR team to deliver a seamless employee experience and uphold organizational standards. Your contributions help foster a positive workplace environment where team members feel supported, valued, and empowered to thrive.Job Description:Essential Functions and ResponsibilitiesProvide timely and courteous guest service consistent with the company's guest service cultureAnswer and direct incoming calls on a multi-line phone systemGreet and assist employees and job applicants at the front deskMaintain and order office supplies to ensure availability for department operationsReceive and distribute incoming mail and faxes appropriatelyPrint and issue employee ID badges for new hires and current team membersMonitor and stock HR forms at all required locationsCollect and review materials from the HR drop boxMaintain the termination log and process termination checks as neededUpdate address and name changes for terminated employees in relevant systemsProcess unemployment claims and coordinate documentation as neededCoordinate off-site file storage and retrieval with external vendorsAssist with planning and execution of employee events and recognition programsProvide guidance to employees regarding work card applications and renewalsEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.Perform other duties as assigned.Qualifications1+ year of experience in Human Resources; experience in the gaming/hospitality industry preferredPrevious experience working collaboratively in a team or group environmentBilingual in other languages preferredAbility to follow instructions and complete tasks accurately in a fast-paced environmentStrong communication skills and willingness to work as part of a teamCommitted to fostering a respectful, inclusive, and safety-conscious work environmentAbility to access and input information using a moderately complex computer systemSkilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft TeamsRequirementsAt least 21 years of ageHigh School Diploma or equivalent required; Associate or Bachelor's degree or certification preferredAbility to effectively communicate in English, both written and verbalObtain and maintain all work cards as required by the companyVerify right to work in the United StatesWork CardsNevada Gaming RegistrationPhysical RequirementsOccasionally push/pull up to 15lbs.Occasionally lift and/or carry up to 20lbs. at floor, knee, waist, and chest levelsFrequently squat, kneel, reach, bend, twistFrequently sit and work at a desk or computerRegularly standing and walkingAbility to communicate using in-person speech and telephoneAbility to hear, understand, and distinguish speech and/or other sound in personAbility to distinguish between shades of colorWork Environment Potential ConditionsIndoorSmokyNoisyBright flashing lightsExtreme hot cold temperaturesExposure to dust, fumes and/or gasesDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one?If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.